Vimo Services, a wheelchair transport company in Singapore, has come under fire for its rude and insensitive customer service. It all started when a man posted about his encounter with them.
He had asked them if their wheelchair transport comes with oxygen, as his family member required oxygen supply while she is transported. Instead of answering him politely, Vimo replied:
Singaporeans have been scolding Vimo, even leaving 1 star reviews on Google. A sharp netizen noticed that there were initially around 50 Google reviews against Vimo, but more than half mysteriously disappeared. It seems like Vimo is deleting its 1 star reviews!
At one point, Vimo also indicated that it was “closed” so as to not let people leave reviews.
More at https://shrtcô.de/EZblle
He had asked them if their wheelchair transport comes with oxygen, as his family member required oxygen supply while she is transported. Instead of answering him politely, Vimo replied:
“No. It’s free. From the air.”
Singaporeans have been scolding Vimo, even leaving 1 star reviews on Google. A sharp netizen noticed that there were initially around 50 Google reviews against Vimo, but more than half mysteriously disappeared. It seems like Vimo is deleting its 1 star reviews!
At one point, Vimo also indicated that it was “closed” so as to not let people leave reviews.
More at https://shrtcô.de/EZblle