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[h=2]TRS Editorial team questions SBS Transit’s ‘fair’ practice[/h]
August 31st, 2012 |
Author: Editorial
The editorial team of The Real Singapore (TRS) has written to SBS Transit (SBS), asking if it had been ‘fair’ to Mr Alex Tan ZhiXiang, a co-founder and one of the editors of TRS, who has just resigned.
SBS had filed a Magistrate’s Complaint against Alex Tan for a complain letter peppered with the F* word, addressed to SBS, reflecting on its buses overcrowding and infrequent services [LINK].
Alex Tan subsequently resigned from TRS yesterday (30th August) and announced that he would also be quitting the blogosphere, saying that Singapore is not worth the time spent as the establishments are not interested in listening. He also said that he would be spending more time on working towards emigrating to Australia or United States [LINK].
On the same day, Alex Tan also made an official apology via email and a posting on TRS – demanded by SBS.
Writing on behalf of TRS editorial team, Ai Takagi, also a co-founder of TRS asked SBS “what’s wrong with Alex complaining about SBS bus service” since “everyone is entitled to their own opinion”.
In the email addressed to Ms Tammy Tan, Senior Vice President of Corporate Communications at SBS, Ai Takagi went on to compare the recent Alex Tan’s incident with one that happened about two years ago, whereby a family of five from the Peoples’ Republic of China (PRC) had ‘hijacked’ SBS’s service 138 for about six hours.
Ai Takagi asked, “What about the group of PRC that held the entire SBS Bus as hostage…? You guys even called a cab to send the PRC family home.”
In the incident which Ai Takagi highlighed, a PRC family of five was trying to bring a wheelchair aboard the bus, but was stopped by the bus captain. A heated argument subsequently broke out and the family refused to alight the bus. The bus captain had no choice but to stop the bus along the road and after informing the SBS’s headquarter. The rest of the passengers were later transferred to another bus but the PRC family still refused to get down. This prompted the SBS to call the police for assistance. When the police came, the five continued to cry, wail and scream on the bus that they wanted to go home.
The fiasco was eventually settled when SBS specially arranged for a Maxi-Cab to send the PRC family home, free-of-charge. No arrests were made although the family could have been arrested for being a “public nuisance” (Public Order and Nuisance Act). Neither did SBS file a Magistrate’s Complaint against the PRC family for “intentional harassment” to its driver or to the company SBS.
Ai Takagi asked, “Is this double standard? Did you sue the PRC family for Intentional Harassment?”
While the use of expletives on SBS by Alex Tan is uncalled for even though he may be angry with SBS, still, netizens in various forums are lambasting SBS for its high-handedness and for making a mountain out of molehill – over such a trivial incident.
.
* TRS’ email was copied to Transport Minister Lui, TRE and several government agencies.
Related:
[1] PRC family refused to alight from bus; SBS paid for a cab to send them home
[2] Singapore police escorted PRC “hijackers” of SBS bus to cab instead of arresting them
[3] Netizens slammed PRC family for “hijacking” SBS bus and Singapore police for its inaction



SBS had filed a Magistrate’s Complaint against Alex Tan for a complain letter peppered with the F* word, addressed to SBS, reflecting on its buses overcrowding and infrequent services [LINK].
Alex Tan subsequently resigned from TRS yesterday (30th August) and announced that he would also be quitting the blogosphere, saying that Singapore is not worth the time spent as the establishments are not interested in listening. He also said that he would be spending more time on working towards emigrating to Australia or United States [LINK].
On the same day, Alex Tan also made an official apology via email and a posting on TRS – demanded by SBS.
Writing on behalf of TRS editorial team, Ai Takagi, also a co-founder of TRS asked SBS “what’s wrong with Alex complaining about SBS bus service” since “everyone is entitled to their own opinion”.
In the email addressed to Ms Tammy Tan, Senior Vice President of Corporate Communications at SBS, Ai Takagi went on to compare the recent Alex Tan’s incident with one that happened about two years ago, whereby a family of five from the Peoples’ Republic of China (PRC) had ‘hijacked’ SBS’s service 138 for about six hours.
Ai Takagi asked, “What about the group of PRC that held the entire SBS Bus as hostage…? You guys even called a cab to send the PRC family home.”
In the incident which Ai Takagi highlighed, a PRC family of five was trying to bring a wheelchair aboard the bus, but was stopped by the bus captain. A heated argument subsequently broke out and the family refused to alight the bus. The bus captain had no choice but to stop the bus along the road and after informing the SBS’s headquarter. The rest of the passengers were later transferred to another bus but the PRC family still refused to get down. This prompted the SBS to call the police for assistance. When the police came, the five continued to cry, wail and scream on the bus that they wanted to go home.
The fiasco was eventually settled when SBS specially arranged for a Maxi-Cab to send the PRC family home, free-of-charge. No arrests were made although the family could have been arrested for being a “public nuisance” (Public Order and Nuisance Act). Neither did SBS file a Magistrate’s Complaint against the PRC family for “intentional harassment” to its driver or to the company SBS.
Ai Takagi asked, “Is this double standard? Did you sue the PRC family for Intentional Harassment?”
While the use of expletives on SBS by Alex Tan is uncalled for even though he may be angry with SBS, still, netizens in various forums are lambasting SBS for its high-handedness and for making a mountain out of molehill – over such a trivial incident.
.
* TRS’ email was copied to Transport Minister Lui, TRE and several government agencies.
Related:
[1] PRC family refused to alight from bus; SBS paid for a cab to send them home
[2] Singapore police escorted PRC “hijackers” of SBS bus to cab instead of arresting them
[3] Netizens slammed PRC family for “hijacking” SBS bus and Singapore police for its inaction
