9 in 10 nurses at IMH will go beyond call of duty for hospital
SINGAPORE: Despite facing challenges in taking care of
mental patients, more than 90 per cent of nurses at the Institute of Mental Health (IMH) said that they will go beyond the call of duty to support the hospital.
This was found by a survey done for the National Healthcare Group.
Eighty-five per cent of the nurses surveyed also said they are proud to tell others that they work at the hospital, and 91 per cent said they are personally motivated to help the hospital succeed.
Some of these nurses were recognised for their dedication and excellent nursing services Friday morning. More than 160 outstanding nurses received awards from Health Minister Khaw Boon Wan.
Among them are nurses who received the Team Spirit Award for their tireless efforts and compassion in managing a challenging patient for the past year.
The patient, who has a very rare condition called Pervasive Refusal Syndrome, not only refused to eat, talk and walk, but also physically and verbally abused the staff. Despite that, staff took various measures to help her. Their unrelenting efforts paid off as the patient is showing signs of improvement.
Senior staff nurse at IMH, Pang Puay Fern, said: "I can say the patients here are very challenging, but it really let us have the challenge to face different type of cases, like violent cases. Especially when they come with this so-called mental status problem, then from here they recover... we feel the satisfaction from that."
IMH said that it received more than 550 compliments, compared to 14 complaints in the first half of this year. It received 257 compliments and 13 complaints for the same period last year.
At the event, Mr Khaw also launched a wall mural that celebrates 50 years of mental health services.
It features a montage of photographs from the past and a video which depicts IMH's evolution during this period, highlighting the milestones and key areas in patient care and treatment, community services, education and research.
- CNA
SINGAPORE: Despite facing challenges in taking care of
mental patients, more than 90 per cent of nurses at the Institute of Mental Health (IMH) said that they will go beyond the call of duty to support the hospital.
This was found by a survey done for the National Healthcare Group.
Eighty-five per cent of the nurses surveyed also said they are proud to tell others that they work at the hospital, and 91 per cent said they are personally motivated to help the hospital succeed.
Some of these nurses were recognised for their dedication and excellent nursing services Friday morning. More than 160 outstanding nurses received awards from Health Minister Khaw Boon Wan.
Among them are nurses who received the Team Spirit Award for their tireless efforts and compassion in managing a challenging patient for the past year.
The patient, who has a very rare condition called Pervasive Refusal Syndrome, not only refused to eat, talk and walk, but also physically and verbally abused the staff. Despite that, staff took various measures to help her. Their unrelenting efforts paid off as the patient is showing signs of improvement.
Senior staff nurse at IMH, Pang Puay Fern, said: "I can say the patients here are very challenging, but it really let us have the challenge to face different type of cases, like violent cases. Especially when they come with this so-called mental status problem, then from here they recover... we feel the satisfaction from that."
IMH said that it received more than 550 compliments, compared to 14 complaints in the first half of this year. It received 257 compliments and 13 complaints for the same period last year.
At the event, Mr Khaw also launched a wall mural that celebrates 50 years of mental health services.
It features a montage of photographs from the past and a video which depicts IMH's evolution during this period, highlighting the milestones and key areas in patient care and treatment, community services, education and research.
- CNA
