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Tiger Airways' Underhand Tactics Exposed

SNAblog

Alfrescian
Loyal
http://www.mathaba.net/news/?x=619888

Tiger Airways Resorts to Online Forums to Post False Praise
Posted: 2009/04/27

Mathaba.Net - Entities in the pay of the much maligned rogue low-cost carrier airline Tiger Airways to counter its terrible image on the Internet due to its zero-level customer service and theft of money from travelers, have been caught posting false praise to counter news articles that have exposed the renegade airline and called for its banning from Australian airspace.

Using Melbourne as a base to post fake articles praising the airline and defending it, using free online forums that don't cost a penny, the poster has been traced using technology available to this news agency, and has used multiple fake identities, including "My Aussiebum".

The posts, which have been censured due to violation of Mathaba posting Terms of Service, included phrases such as "Tiger Airways is very different than the other airlines. While many airlines are getting rid of staff, airplanes and reducing capacity Tiger Airways is growing" and defending the lack of customer service along the lines of "what do you expect at a low price".

The airline has been caught by our investigators cheating advertisers as well as double booking seats and leaving passengers stranded without refund nor compensation, among several other illegal practices including the misuse of ANZAC day to further its nefarious objectives.

The airline makes much money by preventing people from being able to contact it in the event of problems nor to cancel or postpone tickets, as well as failing to notify travelers when canceling their bookings without cause.

Those who manage to travel at low cost on Tiger Airways are subsidized by the many who are cheated of their money and have their tickets canceled without recourse nor notification, with Tiger Airways happily retaining these ill-gotten funds.

Singapore has failed to launch any inquiry into their airline which is a low cost subsidiary of Singapore Airlines and Europe's worst-rated low-cost airline Ryan Air, and the Australian Competition and Consumer Commission (ACCC) and other Australian authorities including the government have attracted much criticism for their silence on the matter.

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