Tiger Airways Really Knows No Shame

[makapaaa]

Dec 3, 2009

No response from Tiger Airways after mix-up

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ON OCT 15, I flew on Tiger Airways to Ho Chi Minh City with five colleagues on a business trip. On the return date, Oct 18, the terminal handling agent, Saigon Ground Services, told us that that the name of one passenger in our group was not in its system and we had double-booked one of my colleagues during our Internet booking. After producing the hard copy of our Internet booking, we were told we still had to pay for a new ticket for the missing name and claim from Tiger Airways after we returned to Singapore.
Later, we recalled that the staff at Changi Airport's Budget Terminal had omitted part of my colleague's name and he had to go back to the check-in counter for a new boarding pass. This is why the name appeared twice in the system and we believe this was how the mistake occurred.
I have since faxed Tiger Airways twice but there is no response whatsoever. I have also tried in vain to call its hotline.
Vincent Wee

 

[prince123456]

wah very scary flying nowadays... wait later on return trip say . your name is not on the passenger list.. if no money to buy ..how ?

ho say .. la

 

[johnny333]

wah very scary flying nowadays...

Don't you know riding a tiger is dangerous

 

[drifter]

wah very scary flying nowadays... wait later on return trip say . your name is not on the passenger list.. if no money to buy ..how ?

ho say .. la

never leave home without america express ...

 

[johnny333]

never leave home without america express ...

No, no, Amex is not universally accepted, even in the US.

Better carry VISA. Preferably 2 different cards. Things can go wrong with these cards e.g. faulty magneric strip

I even had a money belt with some emergency $$$, just in case.

 

[singveld]

why people still fly that airlines.
dun people have brain to think?

 

[drifter]

No, no, Amex is not universally accepted, even in the US.

Better carry VISA. Preferably 2 different cards. Things can go wrong with these cards e.g. faulty magneric strip

I even had a money belt with some emergency $$$, just in case.

i know amex sucks ...i just follow amex advertisement ....


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[johnny333]

i know amex sucks ...i just follow amex advertisement ....

Got to agree that Amex has put out some good ads. Still remember the 'Do you know me" ads.

However good marketing can be different from good service. I got rid of my Amex card a long time ago when my company stopped using Amex as the corporate card.

 

[jonlatio]

This is one Tiger that needs to be made extinct!

why people still bother with this airline is beyond me.

 

[coolguy]

In my dictionary, there is no such word as SHAME.
But I know of one word in my dictionary call CHEAPSKATE.
So fuck off and take other plane!

 

[Stage 5]

Come join the club! > > Tiger Airways Suck!

 

[shOUTloud]

business trip on budget air? asking for trouble

 

[oli9]

After so much "unfortunate" incidents & cockup service by our cheapo airline, i wonder why our JOURNALISTS have no balls to interview their DIPLOMA HOLDER CEO.
Just ask him if he's aware of such problems & is there anything dome to address them. Such a simple job also cant do ah? Are our journalists afraid of stepping on the toes of the other bigger MOTHER TIGRESS meh?
Tiger has got to be the worst budget airline ever. Use them to your everlasting regret.

 

[methink]

why people still fly that airlines.
dun people have brain to think?

I make it a point not to fly with Tiger. Never so far.

Let's all boycott Tiger and it this sink in the minds of all sinkies!