SPGs Kena Misled By Zuji

[makapaaa]

<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR>Beware of pitfalls when booking trips online
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->WE ARE writing in to express our extreme dissatisfaction with the package my friends and I bought online from Zuji four months ago, and to share the downsides of purchasing from online travel websites.
On March 19, we purchased a five-person tour package via Zuji with our destination listed as Krabi in the search terms. We selected Sugar Palm Karon Resort, which was one of the accompanying lodging options generated by the system.
But when we reached Krabi airport, to our horror, we discovered that the hotel was actually located in Phuket. As a result, our original itinerary and plans had to be jettisoned. The cab fare to and from the resort (the only viable transport) cost a hefty 5,000 baht (S$210) and it was a torturous five-hour journey.
A quick search of the Zuji website revealed that the other hotel options for a package trip to Krabi were also located in Phuket.
Upon our return, we sought an explanation from Zuji's customer care. However, despite several e-mail messages over the past two months, the representative would only say that the complaint is still being handled by the relevant department.
Teh Si Hui (Ms)
Leow Mei Hui (Ms)
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[SneeringTree]

Stupid bitches. Just type http://www.sugarpalmkaron.com/ and they will discover that the resort is in Phuket.

I am surprised people can go somewhere without looking it up on the internet first.

Serves them right!

 

[Logisex]

Stupid bitches. Just type http://www.sugarpalmkaron.com/ and they will discover that the resort is in Phuket.

I am surprised people can go somewhere without looking it up on the internet first.

Serves them right!

Ya lor, esp when going to a hotel that they have never been to, arn't they suppose to find out the exact address as in which street and which part of town they are on?

Maybe they think all resorts are line up nicely along Krabi beach so no need to look up
Maybe is these SPGs first trip out of Sinkapore
Maybe its their Ang Mo BFs (who dun give a damn as long as its cheap) who book for them because these SPGs dunno how to use the internet
Maybe they think Thailand smaller than Sinkapore so no worries

 

[hairylee]

SPGs all the same across the board, whether they are running Temasek or Bubble Tea Stall.

 

[halsey02]

Stupid bitches. Just type http://www.sugarpalmkaron.com/ and they will discover that the resort is in Phuket.

I am surprised people can go somewhere without looking it up on the internet first.

Serves them right!

awwwww!, the sugar plum fairies cheated them!! KRABI & PHUKET, in the same place?..must have faile geography or never studied it!!

 

[po2wq]

ah hui & ah hui ...

sum1 wil tel u ... u went in wif ur i's wide open ...

 

[cooleo]

<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR>Beware of pitfalls when booking trips online
</TR><!-- headline one : end --><!-- show image if available --></TBODY></TABLE>




<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->WE ARE writing in to express our extreme dissatisfaction with the package my friends and I bought online from Zuji four months ago, and to share the downsides of purchasing from online travel websites.
On March 19, we purchased a five-person tour package via Zuji with our destination listed as Krabi in the search terms. We selected Sugar Palm Karon Resort, which was one of the accompanying lodging options generated by the system.
But when we reached Krabi airport, to our horror, we discovered that the hotel was actually located in Phuket. As a result, our original itinerary and plans had to be jettisoned. The cab fare to and from the resort (the only viable transport) cost a hefty 5,000 baht (S$210) and it was a torturous five-hour journey.
A quick search of the Zuji website revealed that the other hotel options for a package trip to Krabi were also located in Phuket.
Upon our return, we sought an explanation from Zuji's customer care. However, despite several e-mail messages over the past two months, the representative would only say that the complaint is still being handled by the relevant department.
Teh Si Hui (Ms)
Leow Mei Hui (Ms)
<!-- end of for each --><!-- Current Ratings : start --><!-- Current Ratings : end --><!-- vbbintegration : start -->

They are pretty stupid too. If i realize my hotel booking is not in Krabi, i will just find a cheap hotel room in Krabi, instead of spending $210 on cab fare and 5 hours of travel time to Phuket!

OMFG... Sinkies can be v v v stupid at times!