smokeyben886
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SINGAPORE: The new chief executive of beleaguered transport operator SMRT said on Monday (Aug 13) he is confident of earning back the public's trust, and that he has given up his car and will rely on public transport.
“We continue to organise our people to deliver well. So as long as we focus on delivering the reliability, over time we should be able to regain (the public's) confidence," Mr Neo Kian Hong said in his first interview with the media since his appointment.
Mr Neo was speaking on the sidelines of a visit to SMRT’s Bishan depot, where he was briefed on the new batch of C151C trains.
SMRT has been at the heart of several high-profile incidents in recent times, including a train collision at Joo Koon MRT station last November and a flooded MRT tunnel in October.
Mr Neo said he has set out three goals for the company - providing reliability, creating sustainability and ensuring continuous improvement.
He described reliability of services as a “basic requirement” that the transport operator will need to provide under his leadership. “As a trains company, we will be focused on delivering safe and reliable train services,” he said.
GIVING UP HIS CAR
Mr Neo also told reporters that he has given up his car and will rely on public transport.
“I sold my car earlier on but I didn’t want to buy a new car, because it is more useful for me to take the MRT to understand the issues and take our company’s assets like our taxis and buses,” he explained.
He also revealed that his family moved to a new home because of his new role.
“It’s because of this job. I moved near Shunfu just to make sure I can take the trains to work and it's easier for me and my family can support me in doing this,” he added.
Read more at : https://www.channelnewsasia.com/news/singapore/smrt-new-ceo-neo-kian-hong-give-up-car-win-public-trust-10612024