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SingTel shown the red card
Business owners say mio TV telecasts has time lag compared to StarHub's
By Woo Sian Boon and Danson Cheong
Telecasts of the World Cup matches from SingTel come with a slight time lag.
Fans watching at eateries or pubs subscribing to SingTel's mio TV find that those watching on StarHub get to see goals earlier.
This means that if there are two neighbouring outlets, one subscribing to SingTel and the other to StarHub, cheers from the latter erupt while fans at the former may still be seeing the ball far from the goal.
The delay is about five seconds.
Now the operators of some of these outlets have decided enough is enough and switched to StarHub.
SingTel's mio TV is delivered via Internet Protocol TV networks. A source familiar with the technology explained that the lag was due to delays in encoding the transmission signals.
A SingTel spokesman told The New Paper that it was aware some businesses have been affected by the delay in the broadcast.