<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR>Another disappointing experience with Speedpost
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->I REFER to Dr Vincent Chia's Forum Online letter yesterday, 'Speedpost should improve'.
I too have had disappointing experiences with Speedpost. I frequently order items via USPS from the United States. On numerous occasions, I received the parcel only a few weeks after it arrived in Singapore.
My latest parcel was not so fortunate. Deciding not to wait, I contacted Speedpost to inquire about it. My e-mail messages went unanswered. I got to speak to a customer service officer eventually, and learnt that the status of my package was unknown. I have since been informed that the package is lost.
It seems to me there is a culture of pathological irresponsibility in SingPost.
Chen Lingshen
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->I REFER to Dr Vincent Chia's Forum Online letter yesterday, 'Speedpost should improve'.
I too have had disappointing experiences with Speedpost. I frequently order items via USPS from the United States. On numerous occasions, I received the parcel only a few weeks after it arrived in Singapore.
My latest parcel was not so fortunate. Deciding not to wait, I contacted Speedpost to inquire about it. My e-mail messages went unanswered. I got to speak to a customer service officer eventually, and learnt that the status of my package was unknown. I have since been informed that the package is lost.
It seems to me there is a culture of pathological irresponsibility in SingPost.
Chen Lingshen
