SingTel fire: Government to launch investigation; telco may face fines
Published on Oct 11, 2013
By Derrick Ho
<object classid="clsid
<embed src="https://static.movideo.com/flash/movideo_player.swf" quality="high" bgcolor="#000000" name="player-element" play="true" loop="false" allowscriptaccess="always" allowfullscreen="true" type="application/x-shockwave-flash" wmode="window" pluginspage="http://www.adobe.com/go/getflashplayer" flashvars="apiKey=movideoSingPressHold&alias=RTVFlashEmbed&playerId=movideoSingPressHold_RTVFlashEmbed_1381511926830&mediaId=542603" height="288" align="middle" width="512"></object>
The Government has launched a full investigation into the fire that broke out at a key SingTel Internet facility.
The Infocomm Development Authority (IDA) said in a statement on Friday that it will investigate the cause of Wednesday's fire, which crippled essential services across the island for more than 24 hours. It added that it "will take appropriate action to prevent it from happening again".
"While the operators and affected parties were able to pull together resources in a concerted effort to restore services, this is nevertheless a serious incident affecting many consumers and businesses," IDA said.
The regulator said operators are must ensure that the design of their networks and services are resilient to service outages, and when outages occur, they should ensure that they restore the services expeditiously. Under IDA's service resiliency code, SingTel maybe subjected to a financial penalty.
