[Sg] - Food delivery rider says many customers are fuckers who unfairly exploit minor spills to cancel order to get free food

[UltimaOnline]

Speaking to Mothership, Lim said the incident happened on Jan. 8.

When he received the order, the soup appeared "carefully packed" in a plastic container, with a small container of chilli sauce at the side.

But upon arriving at the destination — a landed estate in Jalan Arif — he noticed that the chilli sauce had leaked from its container.

Shortly after, he was dismayed to receive a notification informing him that the order had been cancelled.

Lim also explained that cancelled orders may come with penalties for riders and vendors.

Riders risk suspension from the platform when orders are cancelled due to spillage, according to a screenshot he shared from the foodpanda app.

Typically, multiple cancellations lead to suspensions.

To avoid suspension, riders are sometimes compelled to pay customers upfront in the event of a spillage, so they don't submit refund requests via the app.

"It’s apalling to see these fucked up customers exploit minor issues to get free meals, especially when honest hardworking eateries and delivery riders (like me) end up bearing the cost!"


https://mothership.sg/2025/01/spore-delivery-rider-chilli-spilled/

 

[WangChuk]

Spill ppl food sauces of course need to compensate mah ..... if its Ur own food delivery how?

 

[sbfuncle]

Next time try to spit on the food or put some bird shits after receiving it then cancel.
Doesn't understand how the protocol works.
Why after received food still can cancel.

 

[A Singaporean]

What do you expect of cookie gene Sinkies in HDB ? They are fucking disgusting with no sense of shame whatsoever.