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[h=2]Certis CISCO warns clients not to talk to media as missing item cases rose to 8[/h]
August 17th, 2012 |
Author: Editorial
Since Mr Tham Choon Kan first reported that $40,000 worth of jewellery went missing from his safe box, eight police reports of items being lost from Certis CISCO safe boxes have been lodged in the past three weeks.
According to Wanbao, Mr Tham and his wife first found that the jewellery they had placed in a Certis Cisco safe deposit box was missing when they went to deposit some documents in the same box at Certis Cisco on 11 Jul.
Mr Tham said when they opened the safe deposit box, they found, to their horror, that the blue coloured metal box that held their jewellery was missing. He said that the blue box was usually placed in the deeper end of the safe deposit box. He then immediately notified security. The jewellery includes some 45 bracelets, earrings and necklaces. They have been put inside the safe deposit box at Certis Cisco for the last 7 years with no problems.
Mr Tham’s wife said, “I would have nothing to say if a burglar entered our house and took these items from us. However, I cannot accept that they are missing from a safe deposit box.”
A police report was lodged on the same day by Mr Tham. However, several days later, the ‘missing’ jewellery mysteriously reappeared. The missing items reappeared inside the safe deposit box when Mr Tham opened up the safe to aid police investigations. He opened the safe deposit box in the presence of two police officers, a Certis Cisco officer, and his wife. The police are investigating the case.
Meanwhile, other customers have reported items missing from their safe deposit boxes at Certis Cisco over the last 3 weeks.
One of them is Madam S. E. Goh. Mdm Goh has lodged a police report claiming that she has lost about $20,000 worth of jewellery which includes a diamond bangle and a cat’s-eye ring.
Certis Cisco sent her a letter on 14 Aug to remind her to check her home and office for the lost items. According to Stomp, Mdm Goh’s daughter, Jean, posted an online message saying that the letter also told her mother that she should not make any public statements or approach the media during the police investigation.
Mdm Goh said, “I was hoping that they had found my jewellery and were bringing them to me, but they gave me a letter telling me to keep mum and asked me to sign an acknowledgement slip. It is very tactless on their part to treat clients like that.”
A Certis CISCO spokesman replied to the media that the company had sent letters to seven clients who filed reports about alleged missing items. However, two of them said they did not receive such letters. The Certis Cisco spokesman said that clients who issue public statements may raise “undue concerns and panic” over the security of its facilities.
Certis Cisco emphasised that strict security measures are in place to safeguard the safe deposit boxes in the company. It said that 7 levels of security are in place at each of the company’s facilities, with four auxiliary police officers on guard, and closed-circuit television units located outside each safe deposit room. Photo identity is also needed to access each box.
Mdm Goh said that thorough audits should be conducted as soon as possible by a third party to verify the Certis Cisco’s claims of tight security controls. She said that she has removed all her valuables from the box and will not be renewing her contract with Certis Cisco when it ends next year.
A job posting to employ Aux Police Officers in Malaysia street
Certis CISCO is a wholly-owned subsidiary of Temasek Holdings. It operates the largest Auxiliary Police Force in Singapore with over 3,000 officers. It provides protective security services inclduing a full range of physical, IT and data security services. On its website, it says, “We have the unique capability to train and organise our officers effectively for the mission critical function they perform… Certis CISCO is the trusted name in security for security solutions that are practical, efficient and affordable.”
Earlier this year, a TRE reader was shocked to see an advertisment placed on a lamp post in a Malaysia street, looking for Malaysians to work as Auxiliary Police Officers in Singapore (‘Auxiliary police officer recruited off Malaysia’s streets‘).
The reader, Samuel Tan, asked, “Can you trust the quality of such armed guards who are being hired literally off Malaysia’s notorious streets, through job postings put up on Malaysia’s street lamp posts?”
The only security firms that have licence to employ Auxiliary Police Officer in Singapore are Certis Cisco and Aetos. It is not known if Certis Cisco hires their Auxiliary Police Officers in this manner.
.
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According to Wanbao, Mr Tham and his wife first found that the jewellery they had placed in a Certis Cisco safe deposit box was missing when they went to deposit some documents in the same box at Certis Cisco on 11 Jul.
Mr Tham said when they opened the safe deposit box, they found, to their horror, that the blue coloured metal box that held their jewellery was missing. He said that the blue box was usually placed in the deeper end of the safe deposit box. He then immediately notified security. The jewellery includes some 45 bracelets, earrings and necklaces. They have been put inside the safe deposit box at Certis Cisco for the last 7 years with no problems.
Mr Tham’s wife said, “I would have nothing to say if a burglar entered our house and took these items from us. However, I cannot accept that they are missing from a safe deposit box.”
A police report was lodged on the same day by Mr Tham. However, several days later, the ‘missing’ jewellery mysteriously reappeared. The missing items reappeared inside the safe deposit box when Mr Tham opened up the safe to aid police investigations. He opened the safe deposit box in the presence of two police officers, a Certis Cisco officer, and his wife. The police are investigating the case.
Meanwhile, other customers have reported items missing from their safe deposit boxes at Certis Cisco over the last 3 weeks.
One of them is Madam S. E. Goh. Mdm Goh has lodged a police report claiming that she has lost about $20,000 worth of jewellery which includes a diamond bangle and a cat’s-eye ring.
Certis Cisco sent her a letter on 14 Aug to remind her to check her home and office for the lost items. According to Stomp, Mdm Goh’s daughter, Jean, posted an online message saying that the letter also told her mother that she should not make any public statements or approach the media during the police investigation.
Mdm Goh said, “I was hoping that they had found my jewellery and were bringing them to me, but they gave me a letter telling me to keep mum and asked me to sign an acknowledgement slip. It is very tactless on their part to treat clients like that.”
A Certis CISCO spokesman replied to the media that the company had sent letters to seven clients who filed reports about alleged missing items. However, two of them said they did not receive such letters. The Certis Cisco spokesman said that clients who issue public statements may raise “undue concerns and panic” over the security of its facilities.
Certis Cisco emphasised that strict security measures are in place to safeguard the safe deposit boxes in the company. It said that 7 levels of security are in place at each of the company’s facilities, with four auxiliary police officers on guard, and closed-circuit television units located outside each safe deposit room. Photo identity is also needed to access each box.
Mdm Goh said that thorough audits should be conducted as soon as possible by a third party to verify the Certis Cisco’s claims of tight security controls. She said that she has removed all her valuables from the box and will not be renewing her contract with Certis Cisco when it ends next year.
Certis CISCO is a wholly-owned subsidiary of Temasek Holdings. It operates the largest Auxiliary Police Force in Singapore with over 3,000 officers. It provides protective security services inclduing a full range of physical, IT and data security services. On its website, it says, “We have the unique capability to train and organise our officers effectively for the mission critical function they perform… Certis CISCO is the trusted name in security for security solutions that are practical, efficient and affordable.”
Earlier this year, a TRE reader was shocked to see an advertisment placed on a lamp post in a Malaysia street, looking for Malaysians to work as Auxiliary Police Officers in Singapore (‘Auxiliary police officer recruited off Malaysia’s streets‘).
The reader, Samuel Tan, asked, “Can you trust the quality of such armed guards who are being hired literally off Malaysia’s notorious streets, through job postings put up on Malaysia’s street lamp posts?”
The only security firms that have licence to employ Auxiliary Police Officer in Singapore are Certis Cisco and Aetos. It is not known if Certis Cisco hires their Auxiliary Police Officers in this manner.
.
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