NDP 2010 THEME: 'LIVE OUR DREAMS, FLY OUR FLAG" ![Rolleyes :rolleyes: :rolleyes:](/styles/default/xenforo/smilies/rolleyes.png)
http://www.straitstimes.com/STForum/Story/STIStory_525862.html
May 13, 2010
Why burden family with undue anxiety?
RECENTLY, my husband had to undergo heart bypass surgery at the National University Hospital (NUH).
On the day of admission, we submitted a letter of guarantee from his company as well as another from his company's group insurer.
While my husband was in surgery, I received a call from the NUH patient service centre informing me that the insurer of my husband's company would guarantee only $10,000.
The deposit required was $17,000 and we were given to understand that my husband had to pay the difference.
My husband's company refused to provide a letter of guarantee. We were told to pay up first and claim the amount subsequently. Prudential, the insurer of my husband's company, refused to provide a letter of guarantee either.
During surgery, the patient and his family experience stress and anxiety.
Why can't the hospital and insurer not understand the emotional plight of families? Why can't the hospital and insurance company work together to sort out the payment requirements?
The family is expected to pay in cash if there is insufficient money in Medisave. Can all Singaporeans afford this?
What the hospital should do is to liaise with the insurer to obtain the required deposit or payment.
As patients and family members, we do not need the added pressure in an already stressful situation.
V. Jeyanthi (Madam)
![Rolleyes :rolleyes: :rolleyes:](/styles/default/xenforo/smilies/rolleyes.png)
http://www.straitstimes.com/STForum/Story/STIStory_525862.html
May 13, 2010
Why burden family with undue anxiety?
RECENTLY, my husband had to undergo heart bypass surgery at the National University Hospital (NUH).
On the day of admission, we submitted a letter of guarantee from his company as well as another from his company's group insurer.
While my husband was in surgery, I received a call from the NUH patient service centre informing me that the insurer of my husband's company would guarantee only $10,000.
The deposit required was $17,000 and we were given to understand that my husband had to pay the difference.
My husband's company refused to provide a letter of guarantee. We were told to pay up first and claim the amount subsequently. Prudential, the insurer of my husband's company, refused to provide a letter of guarantee either.
During surgery, the patient and his family experience stress and anxiety.
Why can't the hospital and insurer not understand the emotional plight of families? Why can't the hospital and insurance company work together to sort out the payment requirements?
The family is expected to pay in cash if there is insufficient money in Medisave. Can all Singaporeans afford this?
What the hospital should do is to liaise with the insurer to obtain the required deposit or payment.
As patients and family members, we do not need the added pressure in an already stressful situation.
V. Jeyanthi (Madam)