Many dealers may quit Marina IR

[MarrickG]

MANY casino employees, particularly dealers, from Marina Bay Sands could be submitting their letters of resignation as early as Monday.


One employee with the integrated resort, who declined to be named, said that "many dealers are not happy and want to resign".


Industry insiders told my paper that many dealers are unhappy over issues such as pay, hectic work schedules and training.

A social-networking website had a posting which suggested that there was a "mass resignation" of dealers early this month.

One person who posted on the site said he was aware of at least eight staff serving the VIP rooms who would be leaving this month.

The employee that my paper spoke to said that the reason why there could be an exodus of dealers is because "their contract is up".

"They have three months of training and are bonded for six months after that. If they want to leave early, they have to pay (for the training). Now that the six-month bond is up, many want to leave," he said.

It is understood that the training for many dealers began in February. Their bond began on the day Marina Bay Sands opened its doors, which is April 27. So, their six-month bond ends on Oct 26.

If the dealers tender their resignation on Monday, that would give them about a month's notice before their bond ends.

The employee said that he knew of at least three dealers who intend to quit next week. One of them had actually left a higher-paying job in the service industry to become a dealer as it was a new experience. The dealer even turned down an offer to work in a bank.

Frustrated by issues such as not getting paid in a timely manner while on medical leave, as well as the hectic schedules in the first four to five months of work, the dealer decided to leave Sands. He was also upset about being paid less than dealers at Resorts World Sentosa, the other integrated resort.

"The dealer regretted not taking up the bank job," the employee said, adding that the dealer is now looking at either working in the Sentosa IR or in a bank.

The employee and another industry source said that dealers and other staff working on the casino floor of Sands cannot take leave for the rest of the year as it the dates have all been blocked out.

The amount of work required of some staff has also gone up. Both the Marina Bay Sands employee and the industry source told my paper that about a month ago, many of the supervisors of the dealers had to take charge of more tables.

According to a posting on a social- networking website, these supervisors now oversee six or more tables.

When contacted, a Marina Bay Sands spokesman would say only that "we have not received any mass resignations from our casino team members".


For more my paper stories click here.

 

[Green Light]

SINGAPORE: The Marina Bay Sands Resort has announced a massive recruitment drive to start getting some of the 10,000 staff it will need, with priority given to locals.

And it has the help of local union movement and the Workforce Development Agency.

From food and beverage staff to security officers, to hotel room attendants, these are some of the posts that will filled when the Integrated Resort opens its doors for business at the end of next year.

Mr George Tanasijevich, General Manager and Vice President of Singapore Development, Marina Bay Sands Resort, said: "There will be all job types covering business categories included in the Integrated Resort, from basic entry level positions all the way through to senior management positions, but clearly this initiative with NTUC is focusing on rank-and-file positions."

And government agencies want to ensure that Singaporeans looking to re-enter the labour market such as housewives are equipped with the right skills.

Mr Zee Yoong Kang, CEO of Employment and Employability Institute, said: "It is timely that these jobs are coming on stream at a very difficult or potentially difficult time for the Singapore economy.

"Our job now is to make sure that these jobs are accessible to as many Singaporeans as possible so that in bad times they can look forward to filling these vacancies."

Marina Bay Sands Resort will first conduct a pre-employability exercise where potential employees receive one to two weeks of training. They are then interviewed and if hired, go through a proper training.

Mr Zee added: "Of course we want them to get into Sands but if they fail to get into Sands and choose to work elsewhere, we are very sure that the skills we give them will enable them to get into other jobs."

Singapore has an overall target of getting Singaporeans ready for the expected 60,000 jobs to be created in the overall tourism industry by 2010.

The first phase of Sands recruitment drive for non-gaming staff will kick off on Monday.

Source: Channelnewsasia.com

 

[shOUTloud]

Frustrated by issues such as not getting paid in a timely manner while on medical leave, as well as the hectic schedules in the first four to five months of work, the dealer decided to leave Sands. He was also upset about being paid less than dealers at Resorts World Sentosa, the other integrated resort.

This is the only reason lah. talk so much.

 

[Watchman]

Things are not as glossy on the surface !

 

[silliporean]

These kind of problem suffices probably die to poor HR management strategy. Or it could be the recruiting officers over hyped the jobs to the candidates promising them huge chunks of monies that will come from the tips.

Singapore casino DOES NOT and are NOT ABLE to attract the desired amount of gaming customers as in Macau. Being the gaming capital of Asia, Macau is at least 3 decades in front of us, they know how to please their customers hence repeat businesses and through word of mouth, gamers flock towards there.

The free bus services that serves the customers will bring the gaming customers to other related casinos and they cut right through town area..extremely convenient and user friendly.

Gaming tourism is about the whole package, its not about the squeaky clean image that our scholars preach about everyday...

MBS HR team (especially the HR Director) is very very arrogant, those whom have dealt with them will know..
Be like Macau or face closing down of the casinos in 10 years time maximum owing to poor business...

 

[Watchman]

Gaming tourism is about the whole package, its not about the squeaky clean image that our scholars preach about everyday...

Be like Macau or face closing down of the casinos in 10 years time maximum owing to poor business...

No sex workers in Geylang ! Squeaky clean !
Do they hope to attract degree white collar workers into Casinos ?

maybe they want to nationalise the Casinos if all else fails !