<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR>LTA should handle complaints if transport operators can't
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<!-- START OF : div id="storytext"--><!-- 4 or less paragraphs so show all paragraphs first before showing the media and bkstry and stuffs --><!-- story content : start -->WITH many criticisms that taxi companies do not respond to complaints, and some do not even bother to acknowledge letters, the Land Transport Authority (LTA) should take over the enforcement job, as in the past. All complaints, as well as feedback on public transport (taxis and buses), should be channelled to the Bus and Taxi Regulation Division (formally known the Registry of Vehicles) for enforcement action.
<!-- story content : start -->This way, commuters and overseas visitors are assured of a reply and action by a governing body. Another advantage is that members of the public, especially overseas visitors, do not need to remember the telephone numbers of taxi and bus companies when lodging complaints. <!-- story content : start -->David Kwok
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<!-- START OF : div id="storytext"--><!-- 4 or less paragraphs so show all paragraphs first before showing the media and bkstry and stuffs --><!-- story content : start -->WITH many criticisms that taxi companies do not respond to complaints, and some do not even bother to acknowledge letters, the Land Transport Authority (LTA) should take over the enforcement job, as in the past. All complaints, as well as feedback on public transport (taxis and buses), should be channelled to the Bus and Taxi Regulation Division (formally known the Registry of Vehicles) for enforcement action.
<!-- story content : start -->This way, commuters and overseas visitors are assured of a reply and action by a governing body. Another advantage is that members of the public, especially overseas visitors, do not need to remember the telephone numbers of taxi and bus companies when lodging complaints. <!-- story content : start -->David Kwok
