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Jul 5, 2010
Caught repeatedly by closing MRT doors
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LAST Friday, at about 6.20pm, I took a train from Bedok MRT station to Bugis. The train was packed and when it reached Bugis station, I started to move towards one of the doors.
About 10 commuters were ahead of me and when I reached the door and was about to step out, it shut in my face. I instinctively knocked on it.
The door opened for a moment but as soon as I tried to step off the train, it shut again, hitting me. The opening and closing of the door happened three times, each time hitting me as I tried to step out.
Then the train moved off, leaving this 73-year-old man with no choice but to get off at City Hall station and walk to Bugis Junction in the rain.
I would like SMRT to enlighten me on the following:
- Why did the train door open for only about a second and then shut again? And why did it happen three times, each time after a pause of a few seconds?
- Can the train driver see what is going on in the train?
- Why are there no staff to assist commuters at stations when trains are overcrowded?
- How does the driver ensure that all alighting commuters have safely stepped off the train before it moves off?
I pose the last question because a child could be separated from his mother if he steps off the train and his mother is prevented from alighting. This can also happen to an elderly or infirm person being separated from his caretaker.
Tan Kim Hock
Caught repeatedly by closing MRT doors
<!-- by line --><!-- end by line -->
<!-- end left side bar --><!-- story content : start -->
LAST Friday, at about 6.20pm, I took a train from Bedok MRT station to Bugis. The train was packed and when it reached Bugis station, I started to move towards one of the doors.
About 10 commuters were ahead of me and when I reached the door and was about to step out, it shut in my face. I instinctively knocked on it.
The door opened for a moment but as soon as I tried to step off the train, it shut again, hitting me. The opening and closing of the door happened three times, each time hitting me as I tried to step out.
Then the train moved off, leaving this 73-year-old man with no choice but to get off at City Hall station and walk to Bugis Junction in the rain.
I would like SMRT to enlighten me on the following:
- Why did the train door open for only about a second and then shut again? And why did it happen three times, each time after a pause of a few seconds?
- Can the train driver see what is going on in the train?
- Why are there no staff to assist commuters at stations when trains are overcrowded?
- How does the driver ensure that all alighting commuters have safely stepped off the train before it moves off?
I pose the last question because a child could be separated from his mother if he steps off the train and his mother is prevented from alighting. This can also happen to an elderly or infirm person being separated from his caretaker.
Tan Kim Hock
everyday che mar cee dee...
