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HTC suspends sale of One M9+ phone in Netherlands (update)
2015/08/12 17:59:45
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Taipei, Aug. 12 (CNA) Taiwan's HTC Corp. (宏達電) said Wednesday it has temporarily halted sales of the bigger version of its One M9 flagship phone in the Netherlands as the company is investigating problems with the device that are reportedly linked to 4G LTE connectivity.
"HTC puts the quality of its products and providing an optimal user experience first. We are currently investigating reported problems with the HTC One M9+ in the Netherlands, and the device has been temporarily withdrawn from sale in the meantime," the handset maker told CNA in an e-mailed statement.
Citing a source familiar with the matter, tech news site Phone Arena reported Tuesday that HTC requested the Phone House chain in the Netherlands to suspend sales of the One M9+ and promised to release a software update to fix the problem before it goes back on sale.
The HTC statement issued on Wednesday means the directive also applied to other channels in the Netherlands.
The HTC One M9+ hit retail stores in the Netherlands in mid-July at around US$850. Its major enhancements include a 5.2-inch 2K display with a resolution of 1440 x 2560 pixels, a MediaTek MT6795T octa-core 2.2GHz mobile processor, a fingerprint scanner built into a home button on the front, a new-and-improved Duo Camera and support for up to 2TB of micro-SD external storage.
HTC forecast on Aug. 6 that its loss per share will narrow to between NT$5.85 (US$0.18) and NT$5.51 in the current quarter thanks to company-wide measures to reduce costs.
In the second quarter of the year, HTC reported an operating loss of NT$5.1 billion and a one-time charge of NT$2.9 billion for idled assets and prepaid expenses, translating into a loss per share of NT$9.7.
The Taoyuan-based company has struggled in recent quarters because of weaker-than-expected demand at the high end, consistent with the Android market, and weak sales in China.
(By Jeffrey Wu)