A lift located in Johor Bahru's KSL Hotel & Resort plunged suddenly from the fourth floor, a TikTok by user Kef Tan on June 20 claimed.
Tan detailed his terrifying experience next to the popular KSL City Mall in the clip that has been watched some 170,000 times.
"10 minutes seem like forever in there"
In his video, Tan stated that the lift had plunged down from the hotel's fourth floor, and ended up stuck between levels.
Among those stuck in the lift was a baby, who was unharmed in the incident.
It also appeared that the lift lights were not working, since Tan said they were in "pitch-black darkness".
According to Tan, the people in the lift were unable to call for help as their mobile phones could not detect any signal. To make matters worse, the lift alarm apparently also malfunctioned.
After being stuck in the lift for more than 10 minutes without any means of calling for help or any notification of aid arriving, Tan said "everyone decided to take the risk" to force the lift doors open together.
In the video, at least seven people could be seen climbing out of the lift, with several more holding open doors which had been pried open.
https://mothership.sg/2023/06/jb-ksl-hotel-lift-plunge/