<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR>Hospitals should exercise more flexibility and be more understanding
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->I WAS referred to the National University Hospital for a bone specialist consultation and physiotherapy. I went for my first therapy session on June 6. As I could go only on Saturdays, the earliest session the hospital could offer me was one month later, on July 4.
Last Saturday, I felt unwell and had to reschedule my appointment. However, when I called the rehabilitation clinic to change my appointment, I was told the earliest Saturday appointment was July 25. As it was more than a month after my first treatment date, I was no longer entitled to subsidised rates. When I tried to explain my situation to the officer, she told me she was just going by the book.
I hope the hospital can understand that during this difficult time, I am trying to minimise work disruptions and hence can go for appointments only on Saturdays. With the current Influenza A (H1N1) situation, we are also advised to be socially responsible and stay at home if we are sick.
Hospitals should exercise more flexibility and understanding. Moreover, the hospital has pushed my appointment with the bone specialist back by two weeks. If the hospital expects us to show understanding when it pushes back our appointments, why can't it show us the same understanding?
Jess Tay (Ms)
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->I WAS referred to the National University Hospital for a bone specialist consultation and physiotherapy. I went for my first therapy session on June 6. As I could go only on Saturdays, the earliest session the hospital could offer me was one month later, on July 4.
Last Saturday, I felt unwell and had to reschedule my appointment. However, when I called the rehabilitation clinic to change my appointment, I was told the earliest Saturday appointment was July 25. As it was more than a month after my first treatment date, I was no longer entitled to subsidised rates. When I tried to explain my situation to the officer, she told me she was just going by the book.
I hope the hospital can understand that during this difficult time, I am trying to minimise work disruptions and hence can go for appointments only on Saturdays. With the current Influenza A (H1N1) situation, we are also advised to be socially responsible and stay at home if we are sick.
Hospitals should exercise more flexibility and understanding. Moreover, the hospital has pushed my appointment with the bone specialist back by two weeks. If the hospital expects us to show understanding when it pushes back our appointments, why can't it show us the same understanding?
Jess Tay (Ms)
