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Some drivers from Grab as well as a subsidiary of transport operator SMRT have been roped in to help authorities take suspect cases of COVID-19 to hospitals.
The Ministry of Health (MOH) told CNA on Wednesday (Apr 22) that this is to complement existing ambulance services.
These drivers will only ferry individuals who are “stable and clinically well”, taking them from primary care clinics to public acute hospitals or the National Centre for Infectious Diseases, said MOH.
“Suspect cases who are assessed by the doctors to be clinically unwell will continue to be conveyed by ambulance to hospitals,” it added.
“These vehicles are reserved specifically for MOH’s use for this purpose and will be dispatched by the 993 call operators,” said the ministry.
“These vehicles will not be available for public booking when they are part of the MOH fleet, and do not serve normal trips on days when they are on standby to ferry patients.”
In a media release, Grab said more than 250 of its drivers volunteered for this initiative and have been trained for it.
They are progressively being rostered on eight-hour shifts.
Meanwhile, about 70 drivers have been deployed from Strides Transportation, a subsidiary of SMRT Corporation.
It is understood that Grab and Strides Transportation will pay their drivers.
MOH said participating drivers have been trained by the Singapore Civil Defence Force on medical and safety protocol. They are provided with supplies like personal protective equipment (PPE) and masks, which they are required to put on for every trip.
“Proper safeguards have been put in place to ensure that the vehicles are thoroughly disinfected after each trip,” the ministry added.