If you had other than Gay Phone Inc repaired your cracked screen, they sabotage your phone to be unusable and refuse to fix it!
https://www.macrumors.com/2017/04/06/australian-regulator-sues-apple-error-53-iphone/
Australian Consumer Regulator Sues Apple Over 'Error 53' iPhone Shutdowns
Thursday April 6, 2017 1:25 am PDT by Tim Hardwick
The Australian Competition and Consumer Commission (ACCC) has filed a lawsuit against Apple alleging that it violated Australian consumer law when a software update it issued last year bricked some users' iPhones.
The lawsuit relates to the infamous "error 53" message reported back in February 2016 that began greeting some users after they updated their devices. It later emerged that the devices bricked by the message had been repaired by third-party technicians.
Apple initially said the message was a protective security feature designed to protect consumers' devices from the installation of fraudulent Touch ID components, but later admitted the error was a mistake and apologized for it, offering instructions online explaining how to fix affected devices.
The Australian regulator that filed the federal lawsuit is seeking financial penalties from Apple. Penalties of up to A$1.1million ($829,000) per breach could be assessed, according to The Wall Street Journal, but it would be up to the court to define how many breaches occurred. Apple has yet to respond to request for comment.
Rod Sims, chairman of the ACCC, said the lawsuit challenges Apple's entire policy of requiring customers to pay for repairs to defective components if their device was previously serviced by a third party.
"It's fair to say we haven't observed similar behavior by other manufacturers," Mr. Sims said in an interview, adding that it is often cheaper for customers to seek repairs from third-party shops. "Apple seems to have a particular way of doing things."
Australian Consumer Law requires that when a product is purchased, there's a guarantee that it will be "reasonably fit" for its intended purpose. As the ACCC sees it, the error 53 message rendered customers' iPhones and iPads unusable, therefore they should be entitled to a remedy from Apple under the law.
Apple faced a class action lawsuit in the U.S. over the error message last year, after some users accused it of false advertising and complained of data loss. Apple reimbursed the affected customers with working devices, and the company's motion to dismiss the case was successful after a district judge ruled that plaintiffs lacked evidence to back up their claims.
Tag: Error 53
Gay Phone FRAUD caught by Auzzie Govt
https://venturebeat.com/2012/03/27/apple-australia-ipad-4g-lawsuit/
Australian government sues Apple for ‘misleading’ 4G label on new iPad
Sean Ludwig March 27, 2012 7:43 AM
new-ipad-kitty-hot
new-ipad-kitty-hot
Australia’s Competition and Consumer Commission plans to sue Apple for “misleading” claims when it comes to the new iPad offering 4G, because the device is not compatible with the country’s 4G networks.
The new iPad has proven quite popular since its release earlier this month, with more than three million units sold in the first weekend of release in 10 countries, including the U.S. and Australia. The device has been accused of running hot and charging slowly, but now it could attract a legal offer over its networking abilities. Apple’s website says that 4G LTE is offered “only on AT&T and Verizon networks in the U.S., and on Bell, Rogers and Telus networks in Canada.”
The ACCC says it wants Apple to correct the labeling of the 4G version of the device and to educate Australian consumers that the device does not support its 4G networks.
“The ACCC alleges that Apple’s recent promotion of the new “iPad with WiFi + 4G” is misleading because it represents to Australian consumers that the product “iPad with WiFi + 4G” can, with a SIM card, connect to a 4G mobile data network in Australia, when this is not the case,” the ACCC said in press release. “Additionally the ACCC is seeking final orders including injunctions, pecuniary penalties, corrective advertising and refunds to consumers affected.”
Australian wireless provider Telstra launched the country’s first 4G network in a few cities last year. Apple’s new iPad is not compatible with the 1800MHz frequency Telstra uses. However, a consumer could pair a Telstra 4G hotspot with an iPad to get 4G service, much like U.S. consumers could do with the iPad 2 and Verizon Wireless a year ago.
Apple did not immediately respond to a request for comment.
New iPad photo: Devindra Hardawa
http://www.gmanetwork.com/news/stor...ue-apple-for-refusing-to-repair-iphones-ipads
Australian consumers sue Apple for refusing to repair iPhones, iPads
Published April 6, 2017 11:57am
Apple was Thursday taken to court by Australia's consumer watchdog for violating laws by allegedly refusing to look at or repair some iPads and iPhones previously serviced by a third party.
The tech giant "made false, misleading, or deceptive representations about consumers' rights under the Australian Consumer Law," the Australian Competition and Consumer Commission (ACCC) charged.
The proceedings, against Apple Pty Limited and its US-based parent Apple Inc, were brought on behalf of 275 consumers.
Under Australian law, each breach can attract a fine of up to Aus$1.1 million (US$830 million), although it is up to the court to determine the size of the penalty.
The case followed an ACCC investigation into reports users who had an error that disabled their iPads or iPhones after updating their operating systems were "routinely refused" by Apple to have their devices looked at or serviced.
These customers previously had their devices serviced by a third-party, "even where that repair was unrelated to the fault," the government body said.
"Consumer guarantee rights under the Australian Consumer Law exist independently of any manufacturer's warranty and are not extinguished simply because a consumer has goods repaired by a third party," ACCC chairman Rod Sims said in a statement.
"Denying a consumer their consumer guarantee rights simply because they had chosen a third-party repairer not only impacts those consumers.
"(It) can dissuade other customers from making informed choices about their repair options including where they may be offered at lower cost than the manufacturer."
Apple in Australia had no immediate response.
Sims said companies must remember that consumer rights extended to software or software updates on goods they sell.
"Faults with software or software updates may entitle consumers to a free remedy under the Australian Consumer Law," he said, adding that the ACCC was seeking remedies including financial penalties.
It is not the first time Apple has fallen foul of the ACCC.
In 2013, it worked with the watchdog over a court-enforceable undertaking after alleged "misleading representations" to customers that it did not need to refund, replace, or repair some products even though required to under Australian law. — Agence France Presse
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https://www.macrumors.com/2017/04/06/australian-regulator-sues-apple-error-53-iphone/
Australian Consumer Regulator Sues Apple Over 'Error 53' iPhone Shutdowns
Thursday April 6, 2017 1:25 am PDT by Tim Hardwick
The Australian Competition and Consumer Commission (ACCC) has filed a lawsuit against Apple alleging that it violated Australian consumer law when a software update it issued last year bricked some users' iPhones.
The lawsuit relates to the infamous "error 53" message reported back in February 2016 that began greeting some users after they updated their devices. It later emerged that the devices bricked by the message had been repaired by third-party technicians.
Apple initially said the message was a protective security feature designed to protect consumers' devices from the installation of fraudulent Touch ID components, but later admitted the error was a mistake and apologized for it, offering instructions online explaining how to fix affected devices.
The Australian regulator that filed the federal lawsuit is seeking financial penalties from Apple. Penalties of up to A$1.1million ($829,000) per breach could be assessed, according to The Wall Street Journal, but it would be up to the court to define how many breaches occurred. Apple has yet to respond to request for comment.
Rod Sims, chairman of the ACCC, said the lawsuit challenges Apple's entire policy of requiring customers to pay for repairs to defective components if their device was previously serviced by a third party.
"It's fair to say we haven't observed similar behavior by other manufacturers," Mr. Sims said in an interview, adding that it is often cheaper for customers to seek repairs from third-party shops. "Apple seems to have a particular way of doing things."
Australian Consumer Law requires that when a product is purchased, there's a guarantee that it will be "reasonably fit" for its intended purpose. As the ACCC sees it, the error 53 message rendered customers' iPhones and iPads unusable, therefore they should be entitled to a remedy from Apple under the law.
Apple faced a class action lawsuit in the U.S. over the error message last year, after some users accused it of false advertising and complained of data loss. Apple reimbursed the affected customers with working devices, and the company's motion to dismiss the case was successful after a district judge ruled that plaintiffs lacked evidence to back up their claims.
Tag: Error 53
Gay Phone FRAUD caught by Auzzie Govt
https://venturebeat.com/2012/03/27/apple-australia-ipad-4g-lawsuit/
Australian government sues Apple for ‘misleading’ 4G label on new iPad
Sean Ludwig March 27, 2012 7:43 AM
new-ipad-kitty-hot
new-ipad-kitty-hot
Australia’s Competition and Consumer Commission plans to sue Apple for “misleading” claims when it comes to the new iPad offering 4G, because the device is not compatible with the country’s 4G networks.
The new iPad has proven quite popular since its release earlier this month, with more than three million units sold in the first weekend of release in 10 countries, including the U.S. and Australia. The device has been accused of running hot and charging slowly, but now it could attract a legal offer over its networking abilities. Apple’s website says that 4G LTE is offered “only on AT&T and Verizon networks in the U.S., and on Bell, Rogers and Telus networks in Canada.”
The ACCC says it wants Apple to correct the labeling of the 4G version of the device and to educate Australian consumers that the device does not support its 4G networks.
“The ACCC alleges that Apple’s recent promotion of the new “iPad with WiFi + 4G” is misleading because it represents to Australian consumers that the product “iPad with WiFi + 4G” can, with a SIM card, connect to a 4G mobile data network in Australia, when this is not the case,” the ACCC said in press release. “Additionally the ACCC is seeking final orders including injunctions, pecuniary penalties, corrective advertising and refunds to consumers affected.”
Australian wireless provider Telstra launched the country’s first 4G network in a few cities last year. Apple’s new iPad is not compatible with the 1800MHz frequency Telstra uses. However, a consumer could pair a Telstra 4G hotspot with an iPad to get 4G service, much like U.S. consumers could do with the iPad 2 and Verizon Wireless a year ago.
Apple did not immediately respond to a request for comment.
New iPad photo: Devindra Hardawa
http://www.gmanetwork.com/news/stor...ue-apple-for-refusing-to-repair-iphones-ipads
Australian consumers sue Apple for refusing to repair iPhones, iPads
Published April 6, 2017 11:57am
Apple was Thursday taken to court by Australia's consumer watchdog for violating laws by allegedly refusing to look at or repair some iPads and iPhones previously serviced by a third party.
The tech giant "made false, misleading, or deceptive representations about consumers' rights under the Australian Consumer Law," the Australian Competition and Consumer Commission (ACCC) charged.
The proceedings, against Apple Pty Limited and its US-based parent Apple Inc, were brought on behalf of 275 consumers.
Under Australian law, each breach can attract a fine of up to Aus$1.1 million (US$830 million), although it is up to the court to determine the size of the penalty.
The case followed an ACCC investigation into reports users who had an error that disabled their iPads or iPhones after updating their operating systems were "routinely refused" by Apple to have their devices looked at or serviced.
These customers previously had their devices serviced by a third-party, "even where that repair was unrelated to the fault," the government body said.
"Consumer guarantee rights under the Australian Consumer Law exist independently of any manufacturer's warranty and are not extinguished simply because a consumer has goods repaired by a third party," ACCC chairman Rod Sims said in a statement.
"Denying a consumer their consumer guarantee rights simply because they had chosen a third-party repairer not only impacts those consumers.
"(It) can dissuade other customers from making informed choices about their repair options including where they may be offered at lower cost than the manufacturer."
Apple in Australia had no immediate response.
Sims said companies must remember that consumer rights extended to software or software updates on goods they sell.
"Faults with software or software updates may entitle consumers to a free remedy under the Australian Consumer Law," he said, adding that the ACCC was seeking remedies including financial penalties.
It is not the first time Apple has fallen foul of the ACCC.
In 2013, it worked with the watchdog over a court-enforceable undertaking after alleged "misleading representations" to customers that it did not need to refund, replace, or repair some products even though required to under Australian law. — Agence France Presse
Show comments
