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STOMPer Li was stunned when her mother was charged $1,630 by a beauty salon in Ang Mo Kio. The salon apparently couldn't explain what services were rendered.
Is this ethical? The STOMPer says it is not since her mum had told the salon staff she did not want the services and could not afford them.
The salon staff reportedly used all tactics on the elderly woman and eventually charged her $1,630 for services they could not account for.
In an email dated December 14, STOMPer Li says:
“This incident happened on August 15 when my mum was approached by a girl working in a manicure shop.
“She suggested that my mum try eyebrow embroidery which cost $150.
“My mum agreed and was served by someone named Yuki.
“She said a special type of embroidery was suitable for my mum and asked my mum to top up her package to $750.
“While someone worked on her brow, Yuki started drawing colours on my mum's lips and suggested she sign up for lips enhancement.
“She told my mum that though the usual price was $900, she would do it at a discount of $600.
“My mum told her she did not want it because she had no money but Yuki started numbing her lips already and got my mum to complete the painful process.
“During the whole incident, my mum expressed many times that she had only $1591.67 in her bank for electrical bills etc.
“However, Yuki persuaded my mum to almost empty her account, leaving only $41.67 inside. She even persuaded her to spend the last $80 in her wallet and instigated my mum to get money from us.
“According to my mum, this is the price breakdown: $150 for eyebrows, $750 for service which Yuki refuse to reveal, $50 for lip or eyebrow gel, $600 for lips enhancement and
$80 (cash) for lip or eyebrow gel.
“A total of $1630 was spent and the receipt was retained by the salon when my mom went back for a touch-up.
“I made a police report and they advised me that I should inform them if I face problems obtaining the receipt from the shop
“True enough, Yuki refused to cooperate and claimed that, my mum had agreed to all services and would not give me the receipt.
“I then asked what service you provided my mum with and she said she could not answer me as she had no receipt or record of the work done.
“The police came down to help out and later, the manager called me and again, told me they did not keep receipts so they could not help me.
“I have written in to CASE.
“I hope the public can beware of this shop. The elderly should be protected from all these unethical sales people.”
vermilionli said on 15 Dec, 2009 Report as offensive
part 1
stomp did not reveal the add, i guess they have their reasons. i'm taking action against them.
it is at amk central blk 7xx, bside a copier shop i think. when i was there, there is no singaporeans. i think their top is pink color... and i see lots of blues in the shop...
PetshopGirl, arl127, petshop1980 ~ 4mths ago when i first saw my mum, i was shocked and upset, as work done was bad. really bad and my heart aches. she is my mum.
and they have somehow made my mum to do her lips even my mum kept telling them she doesnt want, she knows how much she has in her bank and told her she has no money. they even told her its not painful, but actual fact, its painful according to my mum. i have done this before, it is painful.
