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First accelerators, then brakes – now Toyota's steering in spotlight
Car-maker recalls 436,000 Prius models as US safety agency investigates Corollas
By Sarah Arnott
Wednesday, 10 February 2010
Toyota, the embattled Japanese car giant, was last night faced with more safety problems. Barely had the dust settled from the company's admission yesterday morning that it was recalling 436,000 Prius hybrids because of braking problems, when the US government's safety agency announced an investigation into steering issues with Toyota's best-selling Corolla.
The National Highway Traffic Safety Administration inquiry said it has received 80 complaints from drivers reporting difficulties with steering 2009 and 2010 Corollas, with many saying their cars wandered when driving on highways, making it hard to stay in lane.
The Prius problem, which affects around 8,500 British cars, surfaced after drivers complained about temporary brake failure when driving slowly over rough or icy ground. The trouble is with the anti-lock braking system (ABS) designed to prevent skidding. It is unrelated to the accelerator malfunctions and floor-mat issues already wreaking havoc with the reputation of the world's biggest car-maker.
Toyota is adamant that there is no safety issue linked to the Prius's ABS. It is a matter of an "inconsistent brake feel", rather than the actual operation of the brakes, according to the company.
Although Toyota GB said there have been no accidents relating to the problem in Europe, it has been linked with five crashes in the US. Toyota GB will be writing to all 8,500 British Prius owners to request they bring their cars in for a 40-minute software upgrade.
"We are recommending customers take their car in to get it adjusted," a spokesman for Toyota GB said. "The upgrade will improve the quality of the vehicle in terms of the feeling they have but it makes no difference to the performance of the brakes."
The latest debacle takes Toyota's recall tally to more than eight million in the last six months alone, outstripping its total sales in 2009.
The Prius problems come just days after the recall of nearly four million Toyotas of seven different makes because of fears over "sticky" accelerators. Pedals damaged by wear and tear or cold weather were in danger of either getting stuck down or only very slowly returning to the normal position. Around 180,000 British cars were affected, out of 1.7 million across Europe.
Fixing the mechanics is just the start. Although there are no confirmed cases of injury in the UK, the first claim against the company was lodged by a solicitor last week on behalf of a driver in the Midlands who is said to have suffered head injuries when his Toyota hit a wall at 30mph last September.
In the US, the situation is graver still. Congressional officials have said that up to 19 crash deaths could be linked to the pedal problem. And Toyota faces a slew of court cases, including 34 class action lawsuits seeking damages for loss of car value and at least 12 individual claims over death or injury caused by uncontrollable acceleration.
Car-maker recalls 436,000 Prius models as US safety agency investigates Corollas
By Sarah Arnott
Wednesday, 10 February 2010
Toyota, the embattled Japanese car giant, was last night faced with more safety problems. Barely had the dust settled from the company's admission yesterday morning that it was recalling 436,000 Prius hybrids because of braking problems, when the US government's safety agency announced an investigation into steering issues with Toyota's best-selling Corolla.
The National Highway Traffic Safety Administration inquiry said it has received 80 complaints from drivers reporting difficulties with steering 2009 and 2010 Corollas, with many saying their cars wandered when driving on highways, making it hard to stay in lane.
The Prius problem, which affects around 8,500 British cars, surfaced after drivers complained about temporary brake failure when driving slowly over rough or icy ground. The trouble is with the anti-lock braking system (ABS) designed to prevent skidding. It is unrelated to the accelerator malfunctions and floor-mat issues already wreaking havoc with the reputation of the world's biggest car-maker.
Toyota is adamant that there is no safety issue linked to the Prius's ABS. It is a matter of an "inconsistent brake feel", rather than the actual operation of the brakes, according to the company.
Although Toyota GB said there have been no accidents relating to the problem in Europe, it has been linked with five crashes in the US. Toyota GB will be writing to all 8,500 British Prius owners to request they bring their cars in for a 40-minute software upgrade.
"We are recommending customers take their car in to get it adjusted," a spokesman for Toyota GB said. "The upgrade will improve the quality of the vehicle in terms of the feeling they have but it makes no difference to the performance of the brakes."
The latest debacle takes Toyota's recall tally to more than eight million in the last six months alone, outstripping its total sales in 2009.
The Prius problems come just days after the recall of nearly four million Toyotas of seven different makes because of fears over "sticky" accelerators. Pedals damaged by wear and tear or cold weather were in danger of either getting stuck down or only very slowly returning to the normal position. Around 180,000 British cars were affected, out of 1.7 million across Europe.
Fixing the mechanics is just the start. Although there are no confirmed cases of injury in the UK, the first claim against the company was lodged by a solicitor last week on behalf of a driver in the Midlands who is said to have suffered head injuries when his Toyota hit a wall at 30mph last September.
In the US, the situation is graver still. Congressional officials have said that up to 19 crash deaths could be linked to the pedal problem. And Toyota faces a slew of court cases, including 34 class action lawsuits seeking damages for loss of car value and at least 12 individual claims over death or injury caused by uncontrollable acceleration.