<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR>After 60 days, still no ez-link refund
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->MY NEW ez-link card was retained on March 1 and the unused portion of $30 was supposed to be refunded by cheque within 21 days. I called in the second week of last month and was told an officer was processing the refund. I called many times and got the same response. Now, after 60 days, I have still not received the refund.
I sent an e-mail message, but there was no response.
Many commuters may have this problem, but have no way to redress their grievances. Ong Jui Gek (Ms)
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->MY NEW ez-link card was retained on March 1 and the unused portion of $30 was supposed to be refunded by cheque within 21 days. I called in the second week of last month and was told an officer was processing the refund. I called many times and got the same response. Now, after 60 days, I have still not received the refund.
I sent an e-mail message, but there was no response.
Many commuters may have this problem, but have no way to redress their grievances. Ong Jui Gek (Ms)