eerror88 Jia liat Liao!!
Your foodcourt got mouse one!! I will never eat in foodcourt from today onwards!!
Mouse falls from VivoCity foodcourt ceiling
To the shock of several diners, a mouse fell from the ceiling of Food Republic onto a table at Vivocity on Oct 29.
Subsequently, BreadTalk, which manages the foodcourt, said it had refunded the diners the full costs of their meals, and had called in the pest control company.
Shan, Eric and Keith were amongst the diners who saw the mouse.
Recounted one of the contributors:
"A rodent dropped from the ceiling of Food Republic @ Vivocity on 29 Oct 2008 at about 7.55pm.
"It landed on a table occupied by 8 patrons, right next to a hotpot.
"The rat appeared to be dead initially, so some of the affected patrons started taking pictures of it to "gather evidence" while others looked for Food Republic staff for assistance.
"But the rodent started moving shortly afterwards. It hid under a stack of trays first, and then ran off before anyone could catch it. "
Breadtalk, after being contacted, said:
“On the 29th of October, after we were notified of the incident, the customers affected (8 of them) were compensated with a full refund of their dinner. We contacted them immediately to apologize for the unpleasant experience.
“We take this issue very seriously and want to public to know that we are doing everything we possibly can to ensure that such incidents have a lesser chance of reoccurrence.
“We currently conduct daily sanitation and bi-weekly atrium pest control treatment; these measures will be stepped up.
“The pest control company was called in on the same night, where the field biologists accessed the situation and lay traps.
“Tonight they will do an inspection on the ceiling boards and treat the entire food atrium to ensure and track down any rodent infestation.
“The building management has been notified on the incident, while we are unable to pinpoint exactly the cause of this; we have found out that it is a type of rodent found commonly in gardens.
“Where Vivocity Food republic is located, the area is open and it could have come from anywhere.
“An official apology letter to express our sincere apologies has been sent to our customers.”
Your foodcourt got mouse one!! I will never eat in foodcourt from today onwards!!
Mouse falls from VivoCity foodcourt ceiling
To the shock of several diners, a mouse fell from the ceiling of Food Republic onto a table at Vivocity on Oct 29.
Subsequently, BreadTalk, which manages the foodcourt, said it had refunded the diners the full costs of their meals, and had called in the pest control company.
Shan, Eric and Keith were amongst the diners who saw the mouse.
Recounted one of the contributors:
"A rodent dropped from the ceiling of Food Republic @ Vivocity on 29 Oct 2008 at about 7.55pm.
"It landed on a table occupied by 8 patrons, right next to a hotpot.
"The rat appeared to be dead initially, so some of the affected patrons started taking pictures of it to "gather evidence" while others looked for Food Republic staff for assistance.
"But the rodent started moving shortly afterwards. It hid under a stack of trays first, and then ran off before anyone could catch it. "
Breadtalk, after being contacted, said:
“On the 29th of October, after we were notified of the incident, the customers affected (8 of them) were compensated with a full refund of their dinner. We contacted them immediately to apologize for the unpleasant experience.
“We take this issue very seriously and want to public to know that we are doing everything we possibly can to ensure that such incidents have a lesser chance of reoccurrence.
“We currently conduct daily sanitation and bi-weekly atrium pest control treatment; these measures will be stepped up.
“The pest control company was called in on the same night, where the field biologists accessed the situation and lay traps.
“Tonight they will do an inspection on the ceiling boards and treat the entire food atrium to ensure and track down any rodent infestation.
“The building management has been notified on the incident, while we are unable to pinpoint exactly the cause of this; we have found out that it is a type of rodent found commonly in gardens.
“Where Vivocity Food republic is located, the area is open and it could have come from anywhere.
“An official apology letter to express our sincere apologies has been sent to our customers.”
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