Is not the correct thing for the poodles to do is to track the call or call back the no. and see if the caller is in some sort of trouble?
Dec 4, 2009
Sorry, silent 999 calls led to police advisory letter
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I REFER to the Forum Online letter by Mr Jaspal Singh, 'Ticked off for making 999 call for help' (Nov 25).
The police had indeed received four calls from Mr Jaspal's mobile phone on Oct 27 between 8.13pm and 8.15pm. However, as there was no response when all four calls were answered by the telephone operator, the calls were logged into the system as silent or nuisance calls on the 999 police emergency line. A system-generated advisory letter was thus sent to the owner of the mobile number (Mr Jaspal) based on the four 'silent' calls received.
Mr Jaspal subsequently spoke to a telephone operator on his fifth call, which was not logged as a silent or nuisance call. We have since contacted Mr Jaspal to clarify the matter, and voided the advisory letter sent to him.
We apologise to Mr Jaspal for any distress caused.
DSP Paul Tay
Assistant Director, Media Relations
Public Affairs Department
Singapore Police Force
Dec 4, 2009
Sorry, silent 999 calls led to police advisory letter
<!-- by line --><!-- end by line -->
<!-- end left side bar --><!-- story content : start -->
I REFER to the Forum Online letter by Mr Jaspal Singh, 'Ticked off for making 999 call for help' (Nov 25).
The police had indeed received four calls from Mr Jaspal's mobile phone on Oct 27 between 8.13pm and 8.15pm. However, as there was no response when all four calls were answered by the telephone operator, the calls were logged into the system as silent or nuisance calls on the 999 police emergency line. A system-generated advisory letter was thus sent to the owner of the mobile number (Mr Jaspal) based on the four 'silent' calls received.
Mr Jaspal subsequently spoke to a telephone operator on his fifth call, which was not logged as a silent or nuisance call. We have since contacted Mr Jaspal to clarify the matter, and voided the advisory letter sent to him.
We apologise to Mr Jaspal for any distress caused.
DSP Paul Tay
Assistant Director, Media Relations
Public Affairs Department
Singapore Police Force
