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</td></tr> <tr><td class="msgtxt"><table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td>Can bank seek private info from debtor's employer?
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</td></tr></tbody></table> <!-- START OF : div id="storytext"--> <!-- more than 4 paragraphs --> A RECENT incident experienced by a close friend has left me wondering if banks have become overzealous in their debt collection tactics.
My friend's employer received a letter from a solicitor stating that there was a judgment obtained by a bank against my friend, and that the solicitors were acting on the bank's behalf.
The letter went on to ask if my friend was an employee, what his monthly salary was, how the salary was disbursed, whether by cheque, Giro or cash, the day it was paid, and the bank and account number to which the salary was credited.
My friend was hauled up and told that his employment would be terminated because of this legal suit. Naturally, he was devastated, wondering how he would feed his family and find a new job in this economic downturn.
Can the Monetary Authority of Singapore (MAS) clarify whether such letters violate banking secrecy laws?
Even if the financial institution is not named, the employer will ask the named individual, who will be forced to divulge personal and confidential details of his banking relationship.
Surely the banks cannot claim ignorance of banking secrecy when their action places customers in a position where they are forced to disclose such information.
In many cases, termination of employment is a very real possibility, and the bank cannot plead ignorance of this consequence for the debtor.
What is the stand of the Association of Banks in Singapore (ABS) regarding such letters? Surely they border very close to a breach of banking secrecy and should be regarded as harassment of a distressed debtor who may lose his job.
I hope MAS and ABS can stop such practices. It makes a mockery of the ABS code of conduct, which stresses fairness in dealing with customers.
Patrick Low
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</td></tr> <tr><td class="msgtxt"><table border="0" cellpadding="0" cellspacing="0" width="100%"> <tbody> <tr> <td>Can bank seek private info from debtor's employer?
</td></tr><tr><td><!-- headline one : end -->
</td></tr><tr><td><!-- show image if available -->
</td></tr></tbody></table> <!-- START OF : div id="storytext"--> <!-- more than 4 paragraphs --> A RECENT incident experienced by a close friend has left me wondering if banks have become overzealous in their debt collection tactics.
My friend's employer received a letter from a solicitor stating that there was a judgment obtained by a bank against my friend, and that the solicitors were acting on the bank's behalf.
The letter went on to ask if my friend was an employee, what his monthly salary was, how the salary was disbursed, whether by cheque, Giro or cash, the day it was paid, and the bank and account number to which the salary was credited.
My friend was hauled up and told that his employment would be terminated because of this legal suit. Naturally, he was devastated, wondering how he would feed his family and find a new job in this economic downturn.
Can the Monetary Authority of Singapore (MAS) clarify whether such letters violate banking secrecy laws?
Even if the financial institution is not named, the employer will ask the named individual, who will be forced to divulge personal and confidential details of his banking relationship.
Surely the banks cannot claim ignorance of banking secrecy when their action places customers in a position where they are forced to disclose such information.
In many cases, termination of employment is a very real possibility, and the bank cannot plead ignorance of this consequence for the debtor.
What is the stand of the Association of Banks in Singapore (ABS) regarding such letters? Surely they border very close to a breach of banking secrecy and should be regarded as harassment of a distressed debtor who may lose his job.
I hope MAS and ABS can stop such practices. It makes a mockery of the ABS code of conduct, which stresses fairness in dealing with customers.
Patrick Low
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