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Wendy, for your info; if your model is too old to be supported by Nokia's proprietry software, then you have no choice but to copy them down manually..
If you are using Nokia it is in .vcf I think..and each different Nokia Simbian OS version...you copy one of say ver 3.0 & load in 6.0...it cant read...that is how I discovered, I religiously backup my contacts etc to my micro SD card in my E71...I put that SD in a later Nokia phone..I can't read the .vcf files
Fortunately I have backup...I write down all my contacts in a paper notebook...my iphone contact backup have another backup & another backup on paper... hope this help...ha ha ha ha