shuts last branch in Singapore in October
straitstimes.com11 hours agoA client meeting room at the Citi Wealth Centre in Holland Village, one of Citi's three wealth centres in Singapore.
Citibank will close its last branch in Singapore as it focuses on serving customers online and advising affluent clients at its wealth hubs.
The US bank will on Oct 12 shutter its Jurong East branch and Citigold Centre in the CPF Jurong building at 21 Jurong Gateway.
The move comes amid higher adoption of digital, online and self-service platforms for banking activities, it told customers via e-mail on Sept 25.
All automated teller machines, cash deposit machines and express cheque deposit services at the Jurong East branch will no longer be available, said the bank, which continues to offer these services at other locations in Singapore.
Citibank Singapore chief executive officer Brendan Carney had told The Straits Times previously that the lender planned to close its remaining branches where customers carry out simple transactions like depositing cash. The bank had 15 such branches in 2019.