CC Companies Bully Sporns While MAAss Sleeps

[makapaaa]

<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR>July 31, 2009
STOLEN CREDIT CARD VICTIM
</TR><!-- headline one : start --><TR>Here's what happened
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Madam Tan appealed for a waiver of interest and late payment charges, but RBS and Citibank decided the cards were stolen due to her negligence. -- ST FILE PHOTO
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->AS THE individual mentioned in the report, 'Thieves use her credit cards to charge $17k' (July 13), I wish to share what transpired between the banks and me to illustrate how banks handle victims of credit card theft.
I appealed for a waiver of interest and late payment charges and to freeze the disputed amounts. The banks' replies were as follows:
On July 7, UOB wrote that it 'will keep in abeyance the cardmember liability issue as police are continuing their investigations. During this period, we will freeze interest charges on the disputed amount of $5,700'. This is a more amicable approach by a local bank.
On July 14, RBS wrote that 'we are agreeable to waive the late fees and interest charges as a result of the non-payment of the stolen card transaction, on basis of goodwill for July, August and September. Please be advised that you will continue to be liable for the payment of the stolen card transaction, regardless of the outcome of any police investigations'.
So even if police catch the perpetrator and recover the watches, I will still be liable?
On July 22, Citibank's position was that 'on a goodwill basis, we are agreeable to waive a sum of $1,425 and we are offering you a three-month interest-free instalment repayment schedule for the remaining $4,275. However, in the Citibank Visa/Mastercard Cardmember's Agreement, as long as the bank is satisfied that the loss or theft is not due to the cardmember's negligence, the bank may agree at its discretion to waive entirely or limit to such amount as determined by the bank from time to time, a cardmember's liability for all unauthorised card transactions made after the bank's receipt of a cardmember's notification to the bank that the card is lost or stolen'.
RBS and Citibank have both decided my cards were stolen due to my negligence. How do they know this?
I also wrote to the Monetary Authority of Singapore and the Association of Banks in Singapore, but they just circulated my e-mail messages to the banks for them to take up.

=> JIAT LIAO BEES!


As for the Financial Industry Disputes Resolution Centre, it can take up the case only after police conclude their investigations, by which time I would have had to pay up or risk being sued for non-payment.
Tan Shock Ling (Mdm)

 

[makapaaa]

<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR>Unfair stance on credit cards; banks should first do utmost to protect customers
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->IT IS not fair that banks in Singapore hold customers responsible for unauthorised transactions made on their lost or stolen credit cards before the loss is reported, when they do not use the best available technology to protect customers against such transactions.
In Britain, credit cards are issued with personal identification numbers which must be keyed in with each transaction. Credit cards are never taken from customers. For example, in restaurants, handheld devices are brought to the table to pay the bill. Customers watch while their credit card is inserted into the device, then use their PIN to authorise the transaction.
Why should Singapore credit card customers be responsible if Singapore banks do not use their best efforts to protect them?
If Singapore laws limit consumers' responsibility for unauthorised transactions on their lost or stolen credit cards, as is done in some other countries, I am sure the banks will be quick to adopt the best available technology to protect customers.
�
Balwant Singh Boachoo Singh

 

[SIFU]

Tan 'Shock' Ling..

good name.. almost as good as Cheap Goodyear

 

[ahleebabasingaporethief]

The banks here are following MIWs.

S'poreans are very easy to BULLY and SCREW.

S'poreans should ALL cut up their CREDIT CARDS and return to the banks as protest.

Serve all these people that use CREDIT CARDS in S'pore right. No money still want to show off with credit cards. Phoooey!

USE ONLY DEBIT CARDS!!!!

 

[wuqi256]

The banks here are following MIWs.

S'poreans are very easy to BULLY and SCREW.

S'poreans should ALL cut up their CREDIT CARDS and return to the banks as protest.

Serve all these people that use CREDIT CARDS in S'pore right. No money still want to show off with credit cards. Phoooey!

USE ONLY DEBIT CARDS!!!!

I have a number of credit and debit card facilities with the banks in Singapore. As of today, i am cancelling all of them because of this report. Even debit ones

 

[yellow_people]

What is not mentioned by Mdm Tan is how and when her credit cards were stolen. Apparently the thief had ample time to go on a shopping spree worth $17,000 before she notified the banks. Why did she need so many credit cards in the first place?

Apathy is the norm in SG and Mdm Tan was either completely ignorant her credit cards were missing or simply figured it was the banks responsibility. Or was simply "bo chap" as she figured it wasn't her problem. Some relevant authority has to fix this in the end.

Citi and RBS rightly decided that she is negligent and responsible for the transactions. Now she wants the MAS that regulates the financial economy to settle this matter for her. Her negligence is now a govt body's responsibility.

 

[soIsee]

The banks here are following MIWs.

S'poreans are very easy to BULLY and SCREW.

S'poreans should ALL cut up their CREDIT CARDS and return to the banks as protest.

Serve all these people that use CREDIT CARDS in S'pore right. No money still want to show off with credit cards. Phoooey!

USE ONLY DEBIT CARDS!!!!

The fuck thing about your thinking is that didn't you realise that 95% of Sporns are in debt and the lastest figures show the average credit debt of Sporns is around S$70K!

So how the fuck are the Sporns able to cut up and live without their credit cards?

It in already in their mindset to borrow now and live first!

 

[yellow_people]

Link - http://business.asiaone.com/Business/News/My+Money/Story/A1Story20090730-158012.html

Some of the facts of the story that just jump out:

"HER credit cards, stolen without her knowledge, funded somebody's shopping spree comprising three Rolex watches worth $5,700 each."

"The banks are insisting she must pay up, because the transactions took place before she reported the loss of the cards
."

"One point consumers may forget is that they are legally liable for charges made using their cards before they are reported lost or stolen."

"Ms Tan, for instance, received a call from the Royal Bank of Scotland (RBS) on the afternoon of June 12, asking her whether she had bought a Rolex just 10 minutes before."

This is the best bit - handbag carrying Chink husband.

"She told The Straits Times that she had not known then that her wallet had gone missing. She had handed her handbag, with her wallet, to her husband, who is thought to have left the bag in the car while running errands that busy day."

Left handbag in the car with her wallet and credit cards and she is not negligent. Looks like she should be blaming herself and her husband.

 

[funglung]

The banks here are following MIWs.

S'poreans are very easy to BULLY and SCREW.

HOI

HOW ELSE DID BASTARD LEE KUAN YEW GOT FROM YOU ALL THAT 400-500++ BILLIONS INTO HIS TEMASICK AND GIC?

EVEN MORE HUNDREDS OF BILLIONS INTO HIS RESERVES




Sinkies got no balls
You all dare not stand with those that tried to speak for you.
SO HOW MANY TRIED TO SPEAK FOR YOU NOW?

You all dare not give money to them so that they can work for you.
SO HOW MANY CAN WORK FOR YOU NOW?

You all dare not support them publicly so that they can speak for you.
SO HOW MANY PUBLICLY SPEAK FOR YOU NOW?

You all turn your backs on those that spoke out bravely against LKY
LKY hit out at those who tried to speak for you with his kangaroo courts
You turn your backs and not support them with money and courage.


SO HOW MANY TRIED TO SPEAK FOR YOU NOW?
SO HOW MANY CAN WORK FOR YOU NOW?
SO HOW MANY PUBLICLY SPEAK FOR YOU NOW?


You let them be beaten and bankrupted because you all have no balls
NOW YOU GETTING YOUR BALLS CUT OFF FROM YOU AND YOU AND YOUR FAMILY RAPED AND FUCKED BY LEE KUAN YEW AND HIS COCKROACHES IN WHITE


Why complain now?

Your 400-500++ billions sucked and bled into LKY Temasick and GIC

And even more billions are currently sucked and bled so that LKY can use those money to bastardised and pay his kangaroo courts and running dogs to bleed even more billions from you in future

You got what you all deserved
for your lack of balls


FIND YOUR BALLS TO PUT AN END TO LKY

or open your legs to be further screwed by him

 

[drifter]

in japan most of us prefer to use cash ...cash is king

 

[Meltdown]

In America:

A. The victim of credit card fraud won't have to pay any fraudulent charges.

B. When the customer has a dispute with an unreasonable merchant who refuses to issue a credit refund, the bank will issue a chargeback deducting the disputed amount from the merchant's account.

C. Amex even go the extra mile of insuring the goods purchased by their customers. Example: a customer use his Amex card to buy a new Rolex watch and it was stolen or robbed by a thief, no worries bec Amex's insurance cover such incident.

 

[yellow_people]

In America:

A. The victim of credit card fraud won't have to pay any fraudulent charges.

B. When the customer has a dispute with an unreasonable merchant who refuses to issue a credit refund, the bank will issue a chargeback deducting the disputed amount from the merchant's account.

C. Amex even go the extra mile of insuring the goods purchased by their customers. Example: a customer use his Amex card to buy a new Rolex watch and it was stolen or robbed by a thief, no worries bec Amex's insurance cover such incident.

You neglected to mention that the card holder would need to purchase such insurance. Would Sinkies be prepared to pay such admin fees???

 

[Meltdown]

You neglected to mention that the card holder would need to purchase such insurance. Would Sinkies be prepared to pay such admin fees???

AMEX card holders in America don't need to purchase a separate insurance policy to cover against thefts and accidental damages for the goods that they purchase. The insurance is already included in their annual card member fee. I used to be an AMEX card holder when I lived in America.

In America, businesses treat their customers as Kings and always right. Businesses like to kowtow to their clients to make sure they won't become dissatisfied with their customer service department and become clients of their competitors. The average Joe in America have plenty of rights and choices.

The average Sinkee Chink in Peesailand don't have much rights and choices bec they don't deserve them!

 

[Meltdown]

You neglected to mention that the card holder would need to purchase such insurance. Would Sinkies be prepared to pay such admin fees???

In America:

A. Holders of bank issued credit cards like Visa & MasterCard don't need to pay a separate insurance policy to avoid having to pay any fraudulent charges. The best part is most bank issued credit cards have no annual membership fees for life!

B. No separate insurance is payable to have the right to ask the banks to issue chargebacks on disputed amounts with any unreasonable merchants. All the cardholder needs to do is call up the bank & ask for a chargeback on the disputed amount!

 

[Watchman]

Stupid woman ! Singapore has plenty !