<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR>Faulty ez-link cards - give complimentary card
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->EZ-LINK takes more than 10 days to make refunds on faulty ez-link cards. It should follow the example of the Land Transport Authority, which, when a glitch with Electronic Road Pricing occurs, gives affected motorists a $10 card to make up for the inconvenience.
Most ez-link card users are average citizens who requires the card to travel daily. It is not their fault if their cards are defective. EZ-Link should sort out this problem with the supplier and recover the cost from the supplier.
It should compensate the commuters with a complimentary card with a stored value of $10 while refunds are looked into.
Wilson Choo
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->EZ-LINK takes more than 10 days to make refunds on faulty ez-link cards. It should follow the example of the Land Transport Authority, which, when a glitch with Electronic Road Pricing occurs, gives affected motorists a $10 card to make up for the inconvenience.
Most ez-link card users are average citizens who requires the card to travel daily. It is not their fault if their cards are defective. EZ-Link should sort out this problem with the supplier and recover the cost from the supplier.
It should compensate the commuters with a complimentary card with a stored value of $10 while refunds are looked into.
Wilson Choo
