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Big gaping hole on bus but SMRT simply tries to conceal it with cloth

makapaaa

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<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR><TD height=8></TD></TR><TR><TD class=msgtxt>Posted on 26 Apr 2010
Big gaping hole on bus but SMRT simply tries to conceal it with cloth

big_gaping_hole_on_bus-thumbnail.jpg





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This big gaping hole could be dangerous for commuters onboard this SMRT bus, STOMPer Jiajun says, but the company has placed a piece of cloth over it to conceal it instead of fixing it.

This is not the first time SMRT buses are found to be ill-maintained and it is unacceptable that SMRT doesn't keep their buses well-maintained, Jiajun says.

In an email, the disappointed STOMPer says:

"Earlier on, I was taking SMRT bus service no 913 (TIB 1070Z) from Woodlands Regional Interchange.

"As the bus was crowded, I managed to find a standing spot at the pivoting joint.

"While the bus was moving, I noticed there was a big hole at the pivoting joint and I could feel the wind and noise coming from the hole.

"The worse part was that it was covered by grey colour cloth taped all over the joint.

"I feel that SMRT can't maintain their buses at all.

"Almost every one or two weeks, there will be a complaint of a poor maintenance of SMRT buses.

"For example, the bendy bus that caught fire, leaking air-conditioning and the case when the exit door was left opened while the bus was moving.

"I wonder how many times SMRT must make headlines before they do something about their buses".




Click on thumbnails for larger image


Keywords: bus , SMRT , ill-maintained
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Then the fare hike was really unnecessary, hello, do they know how to
share gain
with the commuters?

SMRT posts record $136m gain

Group expects to start running first part of new Circle Line in late 2010

By Christopher Tan, Senior Correspondent
Apr 25, 2007
The Straits Times
SMRT chief Saw Phaik Hwa took those who attended her financial results
conference yesterday a few stops farther than usual.

In classic off-the-cuff style, she gave her views on mergers, the land
transport
system and business prospects for the company rolling forward.

She revealed that the new Circle MRT Line - which SMRT will run - is
scheduled
to open in two stages. The first, from Marymount to Suntec, will open by
the
last quarter of 2010. The remaining section, from Marymount to Pasir
Panjang,
will open in late 2011.

This is the first time anyone has given definite dates on the opening of
the new
33-km line.

'The line will be going through built-up areas, so it should provide us
good
returns,' Ms Saw said.

She is also bullish about the first stage of the Downtown Line, which
goes
through the new financial and business district as well as the integrated
resort.

Into her fifth year as chief executive, Ms Saw elaborated on the
possibility of
taking over SBS Transit's 20km-long North-east Line, which has become
profitable.

'If it is really profitable, its numbers have to be checked, and due
diligence
done. It'd be a willing-buyer-willing-seller situation,' she said. 'But
first,
the seller has to be willing.'

She was non-committal on the idea of merging with SBS Transit or its
parent
group ComfortDelGro, an idea tossed about by analysts for the past three
years.

But she said 'it is clear that the Government is for the idea of a single
rail
operator, but we're not so sure there should be one operator for buses'.

'You have to read into what is unsaid,' she said.

Instead of inter-modal competition, which its rival has mooted, Ms Saw
said
being 'multi-modal is something we in SMRT find works very well'.

'When the trains break down, we need to be able to mobilise buses quickly
to
serve customers,' she said. 'This ability to recover is very important.'
Instead
of competing with trains, she said buses need to complement them.

In her usual outspoken manner, she dismissed LRT lines. 'LRT systems
don't work
in Singapore. They're not flexible enough to accommodate changes in the
neighbourhood.'

For financial year 2008, Ms Saw expects fare revenue to rise on the back
of
growing ridership. But she said operating costs are also expected to
rise.

The group turned in sterling results for the year ended March 31. Net
earnings
after tax rose by 31 per cent to $135.8 million - a record since listing
in
2000. Turnover climbed 4.7 per cent to $770.9 million, which observers
said
should cross the billion-dollar mark when Circle Line operations start.

Earnings per share rose from 6.9 cents to nine cents, while net tangible
assets
per share stood at 39.6 cents as at March 31, from 36.1 cents a year
earlier.

SMRT's bottom line was boosted by higher ridership, last year's fare
increase
and much better returns on investment and interest income, which was over
five
times more at $6.9 million.

The taxi division was a thorn amid the rosy picture, incurring an
operating loss
of $5.1 million, from a $1.5 million gain.

SMRT's borrowings are negligible, with net gearing shrinking from 0.29 to
0.13.
It is paying a final dividend of 5.75 cents (5.5 cents last year) on Aug
1. The
total payout for the year will be 7.25 cents, representing a whopping 78
per
cent of net profit.

christan@xxxxxxxxxx
 
Bus services improving, says PTC
By channelnewsasia.com | Posted: 05 April 2010 1354 hrs
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Singapore: Bus operators have shown continuous improvements in their performance and service over the past six months according to observations by the Public Transport Council(PTC).

With bus operators facing more stringent standards introduced since August 2009, a review carried out from 1 June to 30 November 2009 revealed that SBS Transit Ltd and SMRT Buses Ltd showed fewer instances of non-compliance.

“We are pleased that both operators continued to chart improvements in their performance, even under the more stringent QoS standards. We look forward to the operators keeping up the good work and for them to keep on improving so that commuters can enjoy even better service and a more pleasant journey experience” said Gerard Ee, Chairman of the PTC.

According to the PTC report, SBS Transit had complied with all the standards while SMRT Buses had one failure on the adherence to scheduled headways resulting in a penalty of $100.

The PTC penalised SMRT Buses for service 857 (Yishun – Temasek Avenue) which failed to meet in October the reliability standard that requires a daily service to leave no more than five minutes from schedule from bus interchanges and terminals.

Other standards the bus operators must meet include passenger loading during weekday peak periods, low accident rates, service integration and available information, as well as regular services with shorter waiting times on services that run between a HDB neighbourhood, town or major employment/activity centres and a nearby bus interchange or MRT station.

The next 6-monthly results will be announced in October 2010.

-CNA/sf
 
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