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AssMRT Gives Excuses For Fcuk Up Frequency AGAIN!

makapaaa

Alfrescian (Inf)
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<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR>Steps afoot to speed up train frequency
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<!-- START OF : div id="storytext"--><!-- more than 4 paragraphs -->I REFER to the letter by Mr Nicholas Joshua Law, 'Why are trains faster in Paris, Tokyo, HK?' (April 23).
Our train services are planned based on travel demand, carrying capacity of trains, time required for passengers to alight and board at each station, and other considerations such as the need to maintain a safe distance between trains running in the same direction on a track.
In the past two years, SMRT has added about 1,000 train trips per week during peak and off-peak hours on both the East-West and North-South lines. This has resulted in higher train frequencies and shorter waiting times for commuters. At selected stretches during peak period, our train frequency is at the system limit of two minutes.
While SMRT is operating at the best possible train service frequency allowed by the system, certain infrastructural factors, such as the lack of quadruple tracks and few turnaround points that are strategically located, affect train frequency. Quadruple tracks, which are found in other metros, allow train services to arrive faster or simultaneously at two platforms, whereas double tracks, which are used in Singapore, allow only one train to travel along the track while the other moves on another track in the opposite direction. Turnaround points allow a train to make a loop to serve a busier stretch with higher passenger demand instead of running the train along the entire line.
As part of plans to enable faster turnaround of trains and shorter waiting times, a new track alignment and platform is currently being constructed by the Land Transport Authority at Jurong East MRT station, and another 22 new trains will be delivered by end 2012. The completion of the project and the additional trains will give SMRT the flexibility to increase train trips on the existing lines.
We thank Mr Law for his feedback, and assure commuters that SMRT regularly monitors our train services to ensure they operate optimally while meeting commuters' travel demands. Bernadette Low (Ms)
Manager, Corporate Marketing and Communications
SMRT Corporation
 

makapaaa

Alfrescian (Inf)
Asset
<TABLE border=0 cellSpacing=0 width="100%"><TBODY><TR><TD class=heading>Latest comments</TD></TR><TR><TD id=messageDisplayRegion width="100%"><TABLE style="WIDTH: 100%" cellSpacing=2 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left><TABLE style="WIDTH: 100%" cellSpacing=2 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left><TABLE style="WIDTH: 100%" class=Post cellSpacing=0 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left>The key is how SMRT defines "peak hours" and "selected" lines. During peak hours (approx 8am) at AMK, there are still a waiting time of 3-5min per train, as the end point of the train differs (eg. some end in Jurong East, some at at Yishun). I think the general opinion is that SMRT can do much better.

In terms of customer comfort, SMRT trains are just too warm, especially for above ground lines. SMRT needs to increase the airflow and lower the temperature taking into consideration the sun's heat, body heat fromt the crowd and opening and closing of doors.

Overall, SMRT has failed to deliver the basic comfort, has long waiting time, low train frequency.... all of which can be improve if SMRT really wishes to do so, without cutting cost at the expense of passengers!!!
</TD></TR><TR><TD style="VERTICAL-ALIGN: top" align=left>Posted by: creativesti06 at Tue May 19 14:37:24 SGT 2009
</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR><TR><TD style="VERTICAL-ALIGN: top" align=left><TABLE style="WIDTH: 100%" cellSpacing=2 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left><TABLE style="WIDTH: 100%" class=AlternatePost cellSpacing=0 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left>the overcrowding situation during peak hours is still very bad.. they can't increase passenger capacity when it is needed most.. so they run more near-empty trains during lunch time to look good loh..
</TD></TR><TR><TD style="VERTICAL-ALIGN: top" align=left>Posted by: pappy at Tue May 19 11:38:39 SGT 2009
</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR><TR><TD style="VERTICAL-ALIGN: top" align=left><TABLE style="WIDTH: 100%" cellSpacing=2 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left><TABLE style="WIDTH: 100%" class=Post cellSpacing=0 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left>remember they boasted about improvement of train frequency during lunch hour.... like... who the f**k takes the train during that time? GEEZE....
</TD></TR><TR><TD style="VERTICAL-ALIGN: top" align=left>Posted by: changping at Tue May 19 11:10:57 SGT 2009
</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR><TR><TD style="VERTICAL-ALIGN: top" align=left><TABLE style="WIDTH: 100%" cellSpacing=2 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left><TABLE style="WIDTH: 100%" class=AlternatePost cellSpacing=0 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left>SMRT should do more than increasing frequency of train but adopt a more dynamic management style to handle passenger load. From my observation as a frequent passenger in Hong Kong MTR for the past 2 years, I see the train frequency is dynamic which makes me suspect the Station Control Room is doing more than just having a person there. If the platform is overcrowding, you'll find an empty or nearly empty train arrives. When situation is back to normal, the standard interval say 2 or 3 minutes per train returns. To think that you could adopt a standard frequency throughout the day may not be the best way to solve the problem. After all, what else is the Station Master doing?
</TD></TR><TR><TD style="VERTICAL-ALIGN: top" align=left>Posted by: emptytalk at Tue May 19 11:06:53 SGT 2009
</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR><TR><TD style="VERTICAL-ALIGN: top" align=left><TABLE style="WIDTH: 100%" cellSpacing=2 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left><TABLE style="WIDTH: 100%" class=Post cellSpacing=0 cellPadding=0><TBODY><TR><TD style="VERTICAL-ALIGN: top" align=left>She forgot to mention "maximum profit" is also being taken into consideration when SMRT plan their train frequency.
</TD></TR><TR><TD style="VERTICAL-ALIGN: top" align=left>Posted by: xxxJVJxxx at Tue May 19 09:57:50 SGT 2009
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