<TABLE border=0 cellSpacing=0 cellPadding=0 width=510 align=center><TBODY><TR><TD>Got service or not?
Posted on 06 Aug, 2009 13:20
</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0 cellPadding=0 width=530 align=center><TBODY><TR><TD>"If SMRT increases fare prices, there's no excuse for so many frequent train delays"
STOMPer Judy is tired of experiencing frequent morning train delays at Jurong MRT, which she emphasises that it's not right that SMRT allows this to happen especially after increasing fare prices.
She also added that the train delays caused a dangerous massive jam and made her late for work.
Says this disappointed STOMPer:
"I am writing to express my utter disgust and disappointment, not to mention displeasure, caused by this morning train disruption.
"The massive delay caused by the MRT this morning (between 7.40 am to 8 am) has caused Jurong East MRT station to be flooded with people.
"LTA should really intervene to prevent this from happening so frequently, as this has caused much frustration for people rushing for work.
"When the train finally arrived everyone just rush to squeeze in despite the MRT staff’s pleading to let the passengers alight first, many were being pushed and how fortunate it was that there were no children and old people around, or else it is really unthinkable what more unpleasant things could happen!
"I finally boarded a train at Jurong East MRT station at about 8.15 am, but the train that arrived was not in good working condition and keep stopping in between stops, announcing a train fault.
"It is understandable that trains do breakdown at times but this is where maintenance work of the train should come in, is it not?
"I was under the impression that trains are inspected and serviced before they are supposed to be on track to serve the public?
"Breaking down during peak hours is simply unacceptable and this kind of service is definitely NOT justifiable for price hike in MRT fares.
"I have been used to standing in a squeezy train to and from work but being trapped in a stationary train in the middle of the track overlooking the moving cars below is no different from being suspended in the air, except that you can't move at all since you are surrounded by so many people.
"Needless to say, I was late for work.
"I demand a full refund of my fare and also a satisfactory response to this incident which has caused much inconvenience to the public who faithfully take the public transport in response to the urges of the government."
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Posted on 06 Aug, 2009 13:20
</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0 cellPadding=0 width=530 align=center><TBODY><TR><TD>"If SMRT increases fare prices, there's no excuse for so many frequent train delays"
STOMPer Judy is tired of experiencing frequent morning train delays at Jurong MRT, which she emphasises that it's not right that SMRT allows this to happen especially after increasing fare prices.
She also added that the train delays caused a dangerous massive jam and made her late for work.
Says this disappointed STOMPer:
"I am writing to express my utter disgust and disappointment, not to mention displeasure, caused by this morning train disruption.
"The massive delay caused by the MRT this morning (between 7.40 am to 8 am) has caused Jurong East MRT station to be flooded with people.
"LTA should really intervene to prevent this from happening so frequently, as this has caused much frustration for people rushing for work.
"When the train finally arrived everyone just rush to squeeze in despite the MRT staff’s pleading to let the passengers alight first, many were being pushed and how fortunate it was that there were no children and old people around, or else it is really unthinkable what more unpleasant things could happen!
"I finally boarded a train at Jurong East MRT station at about 8.15 am, but the train that arrived was not in good working condition and keep stopping in between stops, announcing a train fault.
"It is understandable that trains do breakdown at times but this is where maintenance work of the train should come in, is it not?
"I was under the impression that trains are inspected and serviced before they are supposed to be on track to serve the public?
"Breaking down during peak hours is simply unacceptable and this kind of service is definitely NOT justifiable for price hike in MRT fares.
"I have been used to standing in a squeezy train to and from work but being trapped in a stationary train in the middle of the track overlooking the moving cars below is no different from being suspended in the air, except that you can't move at all since you are surrounded by so many people.
"Needless to say, I was late for work.
"I demand a full refund of my fare and also a satisfactory response to this incident which has caused much inconvenience to the public who faithfully take the public transport in response to the urges of the government."
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