A New Low in SIA History

[makapaaa]

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Coffeeshop Chit Chat - A New Low in SIA History</TD><TD id=msgunetc noWrap align=right>

Subscribe </TD></TR></TBODY></TABLE><TABLE class=msgtable cellSpacing=0 cellPadding=0 width="96%"><TBODY><TR><TD class=msg vAlign=top><TABLE border=0 cellSpacing=0 cellPadding=0 width="100%"><TBODY><TR class=msghead><TD class=msgbfr1 width="1%"> </TD><TD><TABLE border=0 cellSpacing=0 cellPadding=0><TBODY><TR class=msghead><TD class=msgF width="1%" noWrap align=right>From: </TD><TD class=msgFname width="68%" noWrap>wt19 <NOBR></NOBR> </TD><TD class=msgDate width="30%" noWrap align=right>Nov-2 11:45 pm </TD></TR><TR class=msghead><TD class=msgT height=20 width="1%" noWrap align=right>To: </TD><TD class=msgTname width="68%" noWrap>ALL <NOBR></NOBR></TD><TD class=msgNum noWrap align=right> (1 of 4) </TD></TR></TBODY></TABLE></TD></TR><TR><TD class=msgleft rowSpan=4 width="1%"> </TD><TD class=wintiny noWrap align=right>23710.1 </TD></TR><TR><TD height=8></TD></TR><TR><TD class=msgtxt>>>>Tiger appears to employ a policy of cancelling flights at the very last minute - especially if passenger numbers are insufficient to make it commercially viable. We had three adults (two elderly) and three children under 8 booked to fly Melb-Canb at 10.30am. We checked twice on the morning of the flight to ensure all was well and were assured it was so. Half an hour before the flight it was cancelled and we were told to travel on the 3.3opm flight to Canberra that afternoon. Just appalling. Try spending another five hours in a shoddy airport terminal with young children. Fortunately we were able to rebook - at full price - on a real airline just an hour later. No apologies and no refunds from Tiger. As an essential service, why are they not forced to meet a minimum service level?<<<
Innocent customers taken advantage of by Pussy Airline, guess where the money has gone to?

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[besotted]

fly full service lah

tiger's problem not new, it has been going on for so long

i wonder why people go in with their eyes wide open and still complain

oh i forgot, complaining and being grumpy is good for you .. http://news.bbc.co.uk/2/hi/health/8339647.stm

 

[Watchman]

Tiger Australia facing A$23m loss
Last updated 10:47 18/08/2008

Tiger Airways has continued to keep under wraps the financial performance of its Australian operations amid industry speculation the budget carrier has suffered losses in the tens of millions since it started domestic flights out of Melbourne last November.

Tiger's parent company sought a three-month extension to file its full-year financial accounts with Singaporean regulators last month, but financial information from the budget airline reveals its Australian arm lost about S$28 million (A$23 million) in its first four months of operation.

If true, the losses counter the upbeat rhetoric of Tiger's chief executive, Tony Davis, on the inroads the carrier has made into Qantas-Jetstar and Virgin Blue's share of the domestic market.

The estimate has been arrived at by reconciling the S$37.8 million profit reported by Tiger's Singaporean operations two weeks ago and comments made by the chief executive of Tiger's main shareholder, Singapore Airlines. Chew Choon Seng told analysts at a profit briefing earlier this year he was not betraying any confidence in saying profit for the 2007-08 financial year came close to S$10 million. "They are ahead of business plans, he said.

If this is the case, Tiger Australia - which is Tiger's only operation outside Singapore - would have lost about S$28 million for the period.

There are suspicions Tiger Australia's losses for this financial year may have deepened, with oil prices surging as much as 43 per cent to a high of US$145 a barrel since the end of March from about US$101. Tiger has declined to comment on the estimates.

"We will be coming out with the consolidated Tiger Aviation accounts when they are ready," said a Tiger spokesman.

Mr Hobbs said the extension Tiger sought from Singapore's Accounting & Corporate Regulatory Authority to file its accounts was due to a restructure the company undertook during the year.

The restructure saw the formation of Tiger Aviation, which will act as the holding company for all Tiger's various operations in Singapore, Australia and its yet-to-be-launched Korean and Philippine franchises.

While the airline has been coy on stating whether it is actually making money, it has been more forthcoming with less sensitive information. Earlier this month, Tiger boasted how its Australian and Singaporean operations reported a 73.7 per cent lift in passenger growth and 58 per cent lift in revenue in the year to June 30.

There are suspicions Tiger is already coming under increased pressure from its shareholders to lift its performance. A long-serving Singaporean Airlines executive was recently appointed Tiger's chief financial officer, prompting talk its 49 per cent owner now wants to keep a more watchful eye on the running of the airline. There is also speculation as to whether Tiger's other key shareholders, the private equity firm Indigo Partners and Ireland's Ryan family, might be losing patience.

Virgin Blue and Qantas are due to report their full-year results this week which are expected to show a surge in fuel costs and a slowing in domestic demand.