Put on perennial hold
'Can SIA state how many times they expect callers to call back?'
MR CHEONG WENG THIAM: 'Is Singapore Airlines (SIA) aware of the difficulty in calling their contact line on 6223-8888? The line is perennially busy and callers are always greeted with this message: 'The lines are still busy, you may want to call us later'. Can SIA state how many times they expect callers to call back? And, when one does get through, one is put on hold for 45 minutes and more.'
'Can SIA state how many times they expect callers to call back?'
MR CHEONG WENG THIAM: 'Is Singapore Airlines (SIA) aware of the difficulty in calling their contact line on 6223-8888? The line is perennially busy and callers are always greeted with this message: 'The lines are still busy, you may want to call us later'. Can SIA state how many times they expect callers to call back? And, when one does get through, one is put on hold for 45 minutes and more.'