Changi Airport beat archrivals in Best Airport Awards
IT WAS sweet, sweet revenge for Changi Airport in the awards sweepstakes.
It beat archrivals South Korea's Incheon International and Hong Kong International to come out tops in this year's Skytrax survey.
Last year, there was much hue and cry when Changi was in third place behind then winner Incheon and runner-up Hong Kong. They are now No. 2 and No. 3, respectively, for the Best Airport spot.
The victory was sweeter as it was based on the largest Skytrax airport survey, with 9.8 million travellers of over 100 nationalities taking part in the six-month-long survey which ended last month.
The Skytrax accolade is one of three top-airport awards Changi has won just three months into the year. It also won Top Worldwide Airport in a readers' poll by British magazine Wanderlust, and the title of best airport in the Asia-Pacific in another poll by DestinAsian, an Asia-Pacific publication.
Changi also won Skytrax titles such as Best Airport Asia and best airport for leisure amenities.
Mr Edward Plaisted, chairman of London-based consulting firm Skytrax, congratulated Changi for "achieving this No. 1 position in 2010".
He said that Changi performs well consistently, and is "almost a destination in its own right".
Changi Airport Group's chief executive officer, Mr Lee Seow Hiang, said the awards are a "testament to the hard work and tireless efforts of all airport staff and partners".
Ms Neeta Lachmandas, executive director of capability development at the Singapore Tourism Board for the Gems Up movement, said the movement hopes to see more companies with a service culture like the airport's.
Gems Up is the second phase of a national effort to develop an excellent service culture.
Marketing executive Jenny Ng, 33, who often goes on overseas business meetings, said she is "proud" of the airport because it is clean, its staff are friendly and there are many services.
"I can get the usual things like magazines and coffee, and also services that aren't usually available at airports, like a manicure," she said.
IT WAS sweet, sweet revenge for Changi Airport in the awards sweepstakes.
It beat archrivals South Korea's Incheon International and Hong Kong International to come out tops in this year's Skytrax survey.
Last year, there was much hue and cry when Changi was in third place behind then winner Incheon and runner-up Hong Kong. They are now No. 2 and No. 3, respectively, for the Best Airport spot.
The victory was sweeter as it was based on the largest Skytrax airport survey, with 9.8 million travellers of over 100 nationalities taking part in the six-month-long survey which ended last month.
The Skytrax accolade is one of three top-airport awards Changi has won just three months into the year. It also won Top Worldwide Airport in a readers' poll by British magazine Wanderlust, and the title of best airport in the Asia-Pacific in another poll by DestinAsian, an Asia-Pacific publication.
Changi also won Skytrax titles such as Best Airport Asia and best airport for leisure amenities.
Mr Edward Plaisted, chairman of London-based consulting firm Skytrax, congratulated Changi for "achieving this No. 1 position in 2010".
He said that Changi performs well consistently, and is "almost a destination in its own right".
Changi Airport Group's chief executive officer, Mr Lee Seow Hiang, said the awards are a "testament to the hard work and tireless efforts of all airport staff and partners".
Ms Neeta Lachmandas, executive director of capability development at the Singapore Tourism Board for the Gems Up movement, said the movement hopes to see more companies with a service culture like the airport's.
Gems Up is the second phase of a national effort to develop an excellent service culture.
Marketing executive Jenny Ng, 33, who often goes on overseas business meetings, said she is "proud" of the airport because it is clean, its staff are friendly and there are many services.
"I can get the usual things like magazines and coffee, and also services that aren't usually available at airports, like a manicure," she said.
