https://www.facebook.com/surain.adyanthaya/videos/10155979312129018/
American Airlines said it is investigating an incident in which a male flight attendant reportedly upset a female passenger to the point of tears, then later was recorded getting into a heated confrontation with a male passenger who tried to come to the woman’s defense.
“We have seen the video and have already started an investigation to obtain the facts,” American Airlines spokeswoman Leslie Scott said in an email to The Washington Post. “What we see on this video does not reflect our values or how we care for our customers.”
[A man wouldn’t leave an overbooked United flight. So he was dragged off, battered and limp.]
The video in question was recorded by another passenger, Surain Adyanthaya, who uploaded the video to Facebook late Friday afternoon. The airline confirmed there was an incident Friday on Flight 591, from San Francisco International Airport to Dallas/Fort Worth International Airport.
“OMG! AA Flight attendant violently took a stroller from a lady with her baby on my flight, hitting her and just missing the baby,” Adyanthaya wrote on Facebook. “Then he tried to fight a passenger who stood up for her.”
The video does not depict the stroller incident that Adyanthaya described, but it does show a female passenger standing at the front of the plane, sobbing uncontrollably as she holds a baby in a pink outfit. Beside her, a pilot stands mostly silent.
“You can’t use violence with baby,” the female passenger says, through tears, toward the plane door where some passengers can still be seen boarding. “Just give me back my stroller, please.”
At first, the male flight attendant in question does not appear in the frame. In the meantime, a male passenger seated near the front of the plane can be heard getting flustered.
“No, I’m not going to sit here and watch this stuff,” the male passenger says. He then gets out of his seat and demands to know the male flight attendant’s name.
As this takes place, other passengers can be heard discussing in low voices what they just witnessed.
https://www.washingtonpost.com/news...-attendant-after-video-captures-confrontation
American Airlines said it is investigating an incident in which a male flight attendant reportedly upset a female passenger to the point of tears, then later was recorded getting into a heated confrontation with a male passenger who tried to come to the woman’s defense.
“We have seen the video and have already started an investigation to obtain the facts,” American Airlines spokeswoman Leslie Scott said in an email to The Washington Post. “What we see on this video does not reflect our values or how we care for our customers.”
[A man wouldn’t leave an overbooked United flight. So he was dragged off, battered and limp.]
The video in question was recorded by another passenger, Surain Adyanthaya, who uploaded the video to Facebook late Friday afternoon. The airline confirmed there was an incident Friday on Flight 591, from San Francisco International Airport to Dallas/Fort Worth International Airport.
“OMG! AA Flight attendant violently took a stroller from a lady with her baby on my flight, hitting her and just missing the baby,” Adyanthaya wrote on Facebook. “Then he tried to fight a passenger who stood up for her.”
The video does not depict the stroller incident that Adyanthaya described, but it does show a female passenger standing at the front of the plane, sobbing uncontrollably as she holds a baby in a pink outfit. Beside her, a pilot stands mostly silent.
“You can’t use violence with baby,” the female passenger says, through tears, toward the plane door where some passengers can still be seen boarding. “Just give me back my stroller, please.”
At first, the male flight attendant in question does not appear in the frame. In the meantime, a male passenger seated near the front of the plane can be heard getting flustered.
“No, I’m not going to sit here and watch this stuff,” the male passenger says. He then gets out of his seat and demands to know the male flight attendant’s name.
As this takes place, other passengers can be heard discussing in low voices what they just witnessed.
https://www.washingtonpost.com/news...-attendant-after-video-captures-confrontation
